Brand new longer trains with more seats entered passenger service on one of Greater Anglia’s fastest growing routes on Monday 2 December.

Two of Greater Anglia’s new state-of-the-art Swiss-built trains were put in service on the Ipswich-Lowestoft line, which in the last year has seen a four per cent growth in passenger journeys, with just over 725,000 passenger journeys a year

Greater Anglia is installing new help points at every rail station across its network, offering passengers better access to train information and advice, as well as improved security.

The new devices feature the ability to speak to a customer service assistant via an audio link by pressing the ‘help button’ for general travel enquiries, and also an emergency button which will connect straight to 999.

Brand new longer trains with more seats have today (Tuesday 26 November) entered passenger service on Greater Anglia’s busiest regional route.