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Latest news

Survey shows customer satisfaction with Greater Anglia at record high

Improvements to trains and stations have led to a significant increase in customer satisfaction with Greater Anglia, according to the latest industry-wide rail passenger survey.

Overall satisfaction with Greater Anglia is now at the equal highest level it has ever been, having gone up from 77 per cent last spring to 83 per cent in Spring 2017, figures released by Transport Focus in the National Rail Passenger Survey show.

Survey shows customer satisfaction with Greater Anglia at record high

Improvements to trains and stations have led to a significant increase in customer satisfaction with Greater Anglia, according to the latest industry-wide rail passenger survey.

Overall satisfaction with Greater Anglia is now at the equal highest level it has ever been, having gone up from 77 per cent last spring to 83 per cent in Spring 2017, figures released by Transport Focus in the National Rail Passenger Survey show.

Check ahead as engineering works to affect Ipswich – Lowestoft services from 29 July – 6 August

Rail passengers in Suffolk are advised to check before they travel as engineering works are due to start on the Ipswich – Lowestoft line for nine days from 29 July.

Network Rail is carrying out major track renewal work and, as a result, the line will be closed between Ipswich and Halesworth from Saturday 29 July until Sunday 6 August, with buses operating in place of trains between these stations. Trains will still run between Halesworth and Lowestoft.

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