Thorough training and expert technical support from rail staff in East Anglia is helping Greater Anglia continue to deliver very good train punctuality for the region.

In November, 91.96% of the company’s trains ran on time - the highest punctuality figure in November for over 10 years and the second best of the last 20 years.

Greater Anglia has published its first annual Environment and Energy Report detailing its achievements and plans for greener travel in East Anglia.

The train operator has been working to minimise its carbon emissions – reducing them by 11% in 2019 – and become an even more sustainable organisation.

This has seen Greater Anglia introduce new more energy-efficient trains, cut waste, increase recycling and work with partners and communities on projects to improve sustainability and biodiversity at stations.

The first of Greater Anglia’s brand-new electric commuter trains entered passenger service in Essex today.

Greater Anglia is getting 133 five-carriage commuter trains made by UK manufacturer Bombardier, which will mostly run into London Liverpool Street from Essex, Cambridgeshire, Hertfordshire and Ipswich.

Two of these trains were used coupled together to form ten carriages for the 16.10 service to London Liverpool Street, from Southend Victoria, before returning as the 17.25 from Liverpool Street, arriving in Southend Victoria at 18.28, today, Thursday 26 November.