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Latest news

Greater Anglia introduces E-tickets

Greater Anglia is making it easier to buy and use train tickets by bringing in new E-tickets to replace Print Your Own tickets.

E-tickets, available at greateranglia.co.uk, are easier to use and can either be printed or shown on a mobile device and simply scanned at the barcode readers to pass through the ticket gates.

Train driving auction raises hundreds for Red Nose Day

A Red Nose Day auction held on Twitter by train operator, Greater Anglia, has raised £627 for Comic Relief.

The company offered to make a rail enthusiast’s dream come true with a Train Driving Experience Day which includes a ride in a train cab, the opportunity to drive in a state-of-the-art train simulator, a Control Room tour and a goodie bag.

The highest bidder was Chris Porter, 31, a software developer from Cambridge, who clinched the prize at £627 as bidding became competitive in the last few minutes of the auction, which ended at noon today (24 March).

Customers asked to nominate best station teams for Customer Service Week

Greater Anglia is holding, in conjunction with the Institute of Customer Service (ICS), a Customer Service Week to find out who customers think are the station teams or individuals who deliver the best customer service.

The train operator wants to hear from customers to find out which station teams or individuals across the network go the extra mile to make their journeys pleasant and stress-free or who have gone the extra mile to offer assistance or make a difference.