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It’s not long until Greater Anglia’s brand new trains start to come into service – but for people who can’t wait until next year there’s an opportunity to step on board “virtually” over the next few weeks.
The train company’s award-winning Virtual Reality roadshows are starting up again – and this time visitors could get a special giveaway of a Google Cardboard headset which transforms a smartphone into a virtual reality headset.
Stunning art work has gone on display in the waiting room at Colchester rail station, as part of Greater Anglia’s Community Spaces initiative.
The train operator is providing space at its stations for community projects and exhibitions to help support the communities it serves.
Greater Anglia has improved its compensation process after listening to customer feedback.
Greater Anglia customers can now opt to have their compensation paid straight back into their bank account via BACS.
The option is now live on the online form at greateranglia.co.uk and is due to be added to paper forms over the next few weeks.
On average about 87 per cent of Greater Anglia trains run on time, but the company’s ‘Delay Repay’ scheme compensates customers on the occasions there are delays of 30 minutes or more.
Kind hearted Greater Anglia staff helped to raise hundreds of pounds for a local animal rescue charity.
They facilitated bucket collections for volunteers of The Animal Rescue Charity on the platforms at Bishop’s Stortford, Harlow Town and Cheshunt rail stations.
The charity raised a grand total of £762 between all three stations.
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