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Latest news

Art work displayed at Colchester station as part of Greater Anglia’s Community Spaces scheme

Stunning art work has gone on display in the waiting room at Colchester rail station, as part of Greater Anglia’s Community Spaces initiative.

The train operator is providing space at its stations for community projects and exhibitions to help support the communities it serves.

Greater Anglia improves compensation for rail passengers

Greater Anglia has improved its compensation process after listening to customer feedback.

Greater Anglia customers can now opt to have their compensation paid straight back into their bank account via BACS.

The option is now live on the online form at and is due to be added to paper forms over the next few weeks.

On average about 87 per cent of Greater Anglia trains run on time, but the company’s ‘Delay Repay’ scheme compensates customers on the occasions there are delays of 30 minutes or more.

Rail station collections raise hundreds for animal rescue charity

Kind hearted Greater Anglia staff helped to raise hundreds of pounds for a local animal rescue charity.

They facilitated bucket collections for volunteers of The Animal Rescue Charity on the platforms at Bishop’s Stortford, Harlow Town and Cheshunt rail stations.

The charity raised a grand total of £762 between all three stations.

Greater Anglia's safety innovation recognised at international ideas awards

Two innovations by train operator Greater Anglia were recognised at the International Ideas UK Awards on Wednesday (7 November) as ‘Ideas of the Year 2018’.