Abellio Greater Anglia improves customer information across the region

Published on: Wednesday, 15 July 2015
Last updated: Wednesday, 5 October 2016

Customer information is being improved at rail stations across the Abellio Greater Anglia network with the installation of new Customer Information Screens.

159 new screens are being installed which will display train running information in a clear, easy to read format.

Audley End, Battlebridge, Billericay, Bures, Burnham-on-Crouch, Chappel and Wakes Colne, Cheshunt, Cromer, Dovercourt, Great Bentley, Great Chesterford, Great Yarmouth, Halesworth, Harwich Town, Hatfield Peverel, Hoveton and Wroxham, Kelvedon, Lowestoft, Needham Market, Newmarket, Oulton Broad North, Reedham, Saxmundham, Shenfield, Sheringham, Stowmarket, St Margarets, Sudbury, Thetford, Thorpe Le Soken, Thurston, Ware, Wickford, and Witham stations are all benefiting from the investment.

The project will see the old customer information screens replaced with the latest LED technology. This will mean a real improvement in the provision of information for customers at the stations with brighter, clearer screens.

Andrew Goodrum Greater Anglia’s Customer Service Director: “We have been focusing our efforts on improving information provision for our customers and these new screens demonstrate our commitment to providing up-to-date information, in a clear, user-friendly format.”