Better ticketing facilities and CCTV at Prittlewell and Hythe rail stations

Tuesday, 16 December 2014

Prittlewell and Hythe rail stations are to benefit from better ticketing facilties on the platform, as well as CCTV cameras, thanks to an investment in new ticket machines by Abellio Greater Anglia.


The £80K investment in 2 new ticket machines and CCTV, which are due to be installed at Hythe and Prittlewell next year, will replace the existing outdated machines and means that, for the first time, passengers can purchase the full range of train tickets before they travel and even collect tickets which they have bought online.

The new Scheidt & Bachmann cash and card machines will be equipped with the most up-to-date and customer-friendly screen layout helping to simplify the method for ticket purchase by reducing the number of steps to complete a ticket transaction. They will also comply with the requirements of the Disability Discrimination Act.


When purchasing a ticket, the screens will display relevant information concerning any travel restrictions that may apply to a particular ticket type, helping to ensure that customers are easily able to purchase the correct and most appropriate ticket for their intended journey.


The new machines will allow customers to purchase tickets before they board the train, or collect a wider range of prepaid tickets purchased through the Abellio Greater Anglia app or other websites, and will accept all Abellio Greater Anglia Card Scheme accepted bank cards.


The installation of CCTV in conjunction with this investment will mean that passengers will be able to purchase tickets and wait for trains in a more secure environment.


Andrew Camp, Abellio Greater Anglia’s Commercial Director, said: "The new ticket machines will vastly improve the ticket buying opportunities for passengers at Hythe and Prittlewell station and the installation of CCTV will enhance customers’ feelings of safety and security while they wait for trains.”