Focus on cleaning at stations across the network

Friday, 22 July 2016

Rail stations across the region are set to shine, as Abellio Greater Anglia commences a thorough clean of cycle sheds and high-level glazing at its busiest stations.


The specialised cleaning complements an updated programme of regular cleaning which has been created for 29 stations** which account for more than 80 per cent of the passenger footfall across the Abellio Greater Anglia network.  


Teams working on behalf of the train operator will clean all high-level glass and glazing (in addition to the stations’ usual cleaning regimes) using specialist equipment to access areas that are difficult to reach, ensuring that station facilities meet the high standards of cleanliness expected by customers and create a smarter, more welcoming environment.


This further initiative demonstrates a continued focus on creating a pleasant travelling environment.  Last year Abellio Greater Anglia recruited an additional 56 cleaners, 40 of whom remove litter from trains and clean on-board toilet facilities. The train operation also invested  £30,000 on new cleaning equipment - all of which has had a positive effect on the company’s most recent National Passenger Survey results.

Abellio Greater Anglia’s Customer Service Director, Andrew Goodrum, said, “Creating a clean and pleasant travelling environment is a key franchise commitment and this additional investment demonstrates our determination to make a real difference for our customers. I hope that customers will notice a real improvement to the station environment as our enhanced focus on cleaning brings results.”


** Audley End, Billericay, Bishop's Stortford, Braintree, Broxbourne, Cambridge, Chelmsford,  Cheshunt, Colchester, Diss, Ely, Enfield Lock, Harlow Town, Hertford East, Hockley, Ingatestone, Ipswich, Kelvedon, Manningtree, Norwich, Rayleigh, Shenfield, Southend Victoria, Stansted Airport, Stansted Mountfitchet, Stowmarket, Tottenham Hale, Ware, Wickford and Witham.