Published on: Thursday, 8 January 2015
Last updated: Wednesday, 5 October 2016
Abellio Greater Anglia’s Train Presentation Team has been awarded the prestigious ‘Investor in People’ Gold status in recognition of its progressive approach to business improvement through its people.
Over 300 members of staff work in the train operator’s Train Presentation Team at Ilford depot, and are responsible for the interior and exterior cleanliness of the train fleet and cleaning at stations.
The team achieved a Gold Award, which demonstrates that they have gone beyond the 39 requirements needed to achieve the standard IIP Status, and have taken a forward thinking and expansive approach to cascading best practice through every level of the organisation.
In achieving the Gold Status, the team demonstrated an additional 128 points of evidence to indicate areas where they had gone beyond the standard. Of all the organisations assessed currently in the UK, only 3.5% achieve the Gold certification.
Commenting on the award of ‘Investor in People’ status, Andrew Goodrum said: “The award of ‘Investor in People’ Gold status for our Train Presentation Team is another key milestone in our approach to offering customers a consistent, professional and high-quality standard of service. I am pleased to offer my warmest congratulations to the team, who have all worked extremely hard in achieving this award.”