MP visits Ipswich stations to view improvements and present award

Tuesday, 13 November 2012

MP Ben Gummer will visit Ipswich rail station on Wednesday to view a programme of improvements made by Greater Anglia and to present the team there with a ‘Secure Station’ Award.

The station has been freshened with a new coat of paint and has received new signage as well as a major clean of platforms and canopies and removal of unsightly vegetation to create a much more pleasant and welcoming environment for passengers.

Brand new toilet facilities have also been installed on platform 2 offering a much more modern, cleaner and brighter experience.

James Steward, Area Customer Services Manager, said, “We are delighted that the upgrade to Ipswich is now complete. The new facilities will be of great benefit to passengers using this key Suffolk station, creating a more welcoming environment for customers as they wait for trains."

Mr Gummer will also present the station team with their ‘Secure Stations’ Award which was recently granted by the Department for Transport and the British Transport Police.

The national awards scheme recognises good practice where train operators have worked in partnership with the British Transport Police and other partners in implementing security measures at stations, taking into account areas such as station design, management practices, security and passenger safety.

Greater Anglia’s Customer Services Director, Andrew Goodrum, said, “I would like to congratulate the team on achieving the Secure Stations Award and for the high standard of improvements carried out at the station. We’re working hard to improve customer service across the Greater Anglia network and ensuring our passengers experience a clean and pleasant station is extremely important to us.”

Mr Gummer commented, “I am pleased that Greater Anglia has spruced up our station. Bit by bit we are renewing our railway and I hope that this is one of many more improvements to come.”