New booking hall on way at Southend Victoria rail station

Monday, 22 August 2016

Rail passengers will benefit from improvements to Southend Victoria rail station as Abellio Greater Anglia starts work to redevelop the booking hall.

The work will include:

  • a new manually-operated doorway to the main entrance

  • a new automatic door to the west entrance, compliant with the Disability Discrimination Act

  • a new suspended ceiling system with new lighting, CCTV & a Public Announcement system

  • refurbished flooring

  • glazing to the platform-side of the booking hall to reduce drafts

  • improvements to retail units within the station

  • Repair works to the ticket hall ceiling

  • New and additional seating on the concourse

  • An improved layout for the automatic ticket gates to reduce congestion at peak times


The work is expected to be completed in the autumn and will result in an improved, more modern and welcoming booking hall.

Abellio Greater Anglia’s Area Customer Service Manager, Flavio Lopes, said, “This significant programme of work to redevelop the booking hall will create a smarter and more pleasant environment for our customers, and I would like to thank them in advance for their patience while this work is carried out. Abellio Greater Anglia is committed to upgrading stations across the network to make customers’ journeys better.”