New Information Screens Assist Rail Passengers Travelling to the Games

Monday, 23 July 2012

Upgrades to customer service information screens at some Greater Anglia rail stations means that passengers travelling to the Games will benefit from additional travel information concerning Olympic events.

The train operator identified 15 stations where the existing screens required updating and has installed new plasma screens to enhance the provision of customer information.

During the Olympic fortnight, the screens will be used to keep passengers updated on any travel-related issues getting to the Games, in addition to the usual train running information provided by the existing customer information screens.

The new screens have been installed at Diss, Stowmarket, Ipswich, Lowestoft, Manningtree, Chelmsford, Cambridge, Clapton, Hackney Downs, Chingford, Bush Hill Park, Enfield Town, Silver Street, Broxbourne and Cheshunt.

Andrew Goodrum, Customer Services Director, said, “Providing passengers with clear, accurate and timely information is a vital part of our service. As a key transport provider for those travelling to the Games from East Anglia, we are pleased to offer an enhanced information service with the installation of these additional screens which will then provide passengers with train running information after the Games.”

Greater Anglia published its range of timetable booklets for the forthcoming 2012 Games earlier this summer and these are still available from staffed stations or on-line via the Greater Anglia website at:

The timetables include details of extra late evening and additional weekend services that will be operating. The Monday to Saturday timetable will be supplemented with extra carriages on many services and extra late-evening trains to destinations including: Bishops Stortford, Harlow, Cambridge, Cheshunt, Clacton-on-Sea, Colchester, Hertford East, Ipswich, Norwich, Shenfield and Southend Victoria, and many intermediate stations served by these routes. On Sundays more trains will operate, with a revised Saturday timetable running on key routes serving the Games.

During the period of the Olympic and Paralympic Games, Greater Anglia will be providing an average of around 150,000 extra seats each day on trains across its network serving London Liverpool Street, Stratford, other East London stations and the East Anglia region.

Customers are advised to plan ahead when making their travel plans this summer and useful information on Games time travel is available at: and