Stansted Mountfitchet improvement works begin

Tuesday, 17 February 2015

Work to improve Stansted Mountfitchet rail station commenced on Monday 16th February.


Abellio Greater Anglia is investing £470K to improve the facilities, with a further £180K from the Department for Transport’s ‘Access for All’ fund to create easier access for those with mobility problems.


The work will be carried out in two stages.


The first stage will see complete refurbishment of the booking hall with improvements to the ticket office, including better access for pushchairs and those with mobility problems, accessible ticket office windows and the installation of a new, easily accessible toilet compliant with the requirements of the Disability Discrimination Act


The first stage is expected to take four to six weeks to complete and necessitates the temporary closure of the ticket office while this work is carried out. Passengers will still be able to purchase tickets from mobile ticket sellers on duty at the station and an additional temporary card-only ticket machine will be situated on the London-bound platform.


The second stage of the station refurbishment will see a complete electrical re-wire and improved lighting to improve energy efficiency and create a better station ambience.


New Customer Information Screens will also be installed to provide clear, accurate and timely train running information to passengers and CCTV coverage will be improved.


Abellio Greater Anglia’s Area Customer Service Manager, Kevin Walton, said: "This is an exciting project for the station which will deliver a much-improved booking hall, brand new Customer Information Screens and create easier access for those with mobility issues.  Investing in upgrades to stations across the network is extremely important to Abellio Greater Anglia, demonstrating our commitment to providing excellent facilities and service to our customers.


“We will be doing all we can to progress the works as quickly as possible and to minimise any inconvenience to our customers by providing alternative ticket purchasing arrangements while these improvements are carried out.


“We are grateful to our customers for their co-operation and patience in the meantime."