Train Performance for Period 13 is 92.1%

Train punctuality for Abellio Greater Anglia in the most recent four-week period ended 31 March 2014 is 92.1%, as published by Network Rail in the latest public performance measure (PPM) national train performance figures for the rail industry Period 13. This is above the national performance figure for Period 13 covering all Britain’s railways of 91.4%.

In the route-by-route punctuality figures for Abellio Greater Anglia in the Period 13 national train performance figures, West Anglia route punctuality is 93.6%; Metro & Southend 93.4%; Stansted Express 92.1%; Mainline 90.5% and Rural 88.7%.

The current moving annual average (MAA) performance figure to the end of Period 13 for Abellio Greater Anglia is 91.7% (this measures the average punctuality for the past 13 periods of train performance).

Jamie Burles, Managing Director, Abellio Greater Anglia said: “It is encouraging that our train service performance improved in March compared to the previous four-week period. We recognise there is more work to do in delivering consistent levels of performance and I would like to assure customers of our ongoing commitment to work closely with our colleagues at Network Rail in doing all we can to further improve train punctuality.

“I am pleased that most of our Intercity services are now running to their planned capacity as coaches have returned to service following scheduled maintenance. On our Rural network, we have now resolved most of the reliability issues that had affected services on the branch lines out of Ipswich and Norwich, when a number of trains were undergoing repair. We are also continuing to work with our industry partners to improve reliability.”

• The measure of train punctuality known as PPM (public performance manager) means trains arriving at their destinations within five minutes for commuter services and within 10 minutes for long distance (Intercity) services.