Published on: Tuesday, 8 September 2015
Last updated: Wednesday, 5 October 2016
Colchester MP Will Quince will visit Hythe station on Thursday 10 September to officially unveil a new ticket vending machine and CCTV which has recently been installed at the station, after a £44K investment by train operator, Abellio Greater Anglia.
The new Scheidt & Bachmann ticket machine, which replaces the existing Pertis machine, accepts cash and card payments and allows customers to purchase ‘walk up and go’ tickets and collect pre-paid tickets and tickets which have been bought online. The machine also allows customers to purchase peak tickets for the following day from 12:00.
When purchasing a ticket, the screen will also display relevant information concerning any travel restrictions that may apply to a particular ticket type, helping to ensure that customers are easily able to purchase the correct and most appropriate ticket for their intended journey.
The machine is located on the Colchester / London bound platform.
Mr Quince will meet Area Customer Service Manager, Petrina Murphy at 3.30pm on Thursday 10th September to view the improvements.
Andrew Camp, Commercial Director for Abellio Greater Anglia, said: “The new ticket machine will make it possible for customers using Hythe station to purchase their tickets before boarding the train, or collect tickets that they have previously bought online, and the installation of CCTV will enhance customers’ feelings of safety and security while they wait for trains. This investment shows our dedication to improving the service to our passengers.”
Will Quince MP, commented: “It is great to see Abellio Greater Anglia investing £44,000 in a new ticket machine and CCTV at Hythe Station. So many commuters in Colchester have spoken to me about delivering more value for their money, and it is fantastic to see that Abellio has heard this message loud and clear.
“This investment shows the growing importance of Hythe Station in driving the regeneration of the local area, and I hope will lead the way for more services to call there.”