Work Progresses on Chelmsford Station Improvement Scheme

Wednesday, 19 February 2014

Work is progressing to improve Chelmsford railway station, as part of a £3.2 million investment in customer facilities.

The project, funded under the National Station Improvement Programme and a contribution from Network Rail, will make significant improvements to the station which, aside from Liverpool Street, is Abellio Greater Anglia’s busiest station with 5.5 million passenger journeys made annually.

The works will include a new ticket hall with an open plan counter service, new toilets, improved customer information systems and additional retail units. There will also be significant improvements to access for the London bound platform. An additional stair tower is being built opposite the bus station, linked to the existing stair tower, which will enable a better flow of people, especially at peak times. Access to the London bound platform in the main ticket hall is also being rebuilt in order to improve the space in the ticket hall and extend the gate line. From Sunday, 16 February, the Duke St entrance of the station was closed, in order to help facilitate the work.

Simi Timubu, Greater Anglia’s Area Customer Service Manager for Chelmsford said:

“We’re pleased that the improvement scheme at Chelmsford station is progressing and that work is now well underway. This scheme will transform the station facilities for our customers, including improved access, better information provision, a new ticket hall and new toilets.

“We are grateful for our customers understanding and patience whilst the work continues and we will continue to keep them informed as the project progresses.”

Chelmsford station customers also benefited from the construction of a £600,000 Cycle Point in 2013, with parking for up to 1,000 bicycles and changing rooms and cycle maintenance facilities.