Published on: Friday, 8 March 2013
Last updated: Wednesday, 5 October 2016
Cromer rail station is benefitting from some extra care and attention from the local community as train operator, Greater Anglia, appoints new ‘Station Adopters’ to help implement improvements.
Local residents, John Dennis and Carol Blake, as well as volunteers from Cromer In Bloom are working with Greater Anglia to provide feedback to the train operator about standards at the station and are taking an active role in creating a more pleasant and welcoming atmosphere by suggesting and assisting with enhancement schemes.
So far the adopters have spruced up the waiting shelter, regularly cleaning the windows and ledges and removing litter, creating a much more pleasant environment for passengers as they wait for trains.
They have also requested extra litter bins and repairs to the lighting in the second waiting shelter and are arranging for new plant containers to be installed, which will be looked after by volunteers from Cromer in Bloom.
Area Customer Service Manager, James Reeve, said, “I am delighted that our new adopters at Cromer are achieving positive results. Their assistance is already paying dividends and I am working closely with them to help meet our joint aims and objectives to create pleasant and welcoming station facilities for rail passengers.”
The Adopt-A-Station initiative, now approaching it tenth year, has resulted in over 100 volunteers around the network adopting their local stations and is aimed at improving lines of communication between the train operator and railway station users, promoting and encouraging feedback about the station buildings and facilities to help ensure that they meet the high standards expected by those who use them.
Andrew Goodrum, Greater Anglia’s Customer Service Director, said: “Our Station Adopter scheme continues to go from strength to strength with many stations in the region benefitting from the additional care and attention our adopters provide, working in partnership with Greater Anglia staff and community representatives. I am grateful to all our station adopters for their contribution and support in helping to put stations at the centre of their local communities.”