Free Wi-fi is Now at Harlow Town and Harlow Mill Stations

Friday, 17 May 2013

Customers at Greater Anglia’s Harlow Town and Harlow Mill stations can now access free Wi-Fi. The train operator is working with The Cloud to introduce free Wi-Fi at 100 stations across the region and Greater Anglia’s Harlow Town and Harlow Mill stations are amongst the latest to benefit from the scheme.

Over the last few months Greater Anglia has been working closely with The Cloud to introduce the complimentary Wi-Fi at key stations across the region, meaning visitors will be able to access the fast, free internet connection for anything from email access to web browsing.

Greater Anglia’s Customer Service Director Andrew Goodrum said: “Since taking over the franchise in February 2012, we have been focusing our efforts on improving customer service. Offering our customers free Wi-Fi is an important part of this as we recognise that the internet is a vital part of people’s everyday lives. We are seeing a huge number of passengers using mobile devices and wanted to provide them with fast, reliable Wi-Fi so they can work, shop or browse easily. Working with The Cloud, we’ll be able to achieve this and immediately make a positive impact on our customers’ journeys.” 

Greater Anglia manages some of the UK’s busiest stations, and by using The Cloud’s free Wi-Fi, Greater Anglia customers will experience much faster browsing times than previously afforded by 3G.
 
Vince Russell, Managing Director at The Cloud, said: “By rolling out free Wi-Fi, Greater Anglia is further improving the service it provides to its customers. We have seen usage on our network increase at an unprecedented pace in the last two years, and it shows no sign of slowing down. Our unique user-base has doubled over the past 6 months showing there’s a real demand for Wi-Fi at busy high street locations and transport hubs around the UK. To keep their customers satisfied, Greater Anglia needs a fast and reliable internet connection, which The Cloud Wi-Fi will provide; ensuring each person passing through the stations can enjoy the best journey possible.”

Greater Anglia customers will see The Cloud service is available on their Wi-Fi enabled devices, which will enable them to use the Wi-Fi, for free, for one hour a day at the participating stations. BSkyB customers will have free unlimited access to the Wi-Fi at participating Greater Anglia stations.