Published on: Friday, 1 September 2017
Last updated: Thursday, 16 November 2017
Paperless ticketing is a step closer for Greater Anglia rail passengers as the train operator completes its roll out of mobile tickets.
‘M-tickets’, which can be purchased from the Greater Anglia app, downloaded straight to a mobile phone, and scanned through the ticket barriers, are now available for journeys between any two stations on the Greater Anglia network for Advance Purchase, Peak, Off-Peak, Super Off-Peak and Anytime tickets.
The innovative ticketing development means that customers can now buy their ticket whenever and wherever they are, up to ten minutes before departure, using an app on their mobile phone.
To use the new service, customers simply download and install the Greater Anglia app, buy tickets and have them sent straight to their mobile phone.
Customers receive a readable ticket and a barcode for checking and opening gates with their mobile phone and to present during an on train inspection.
Greater Anglia introduced m-tickets in 2015. Since then more routes have been added in a phased roll-out to ensure that new system was working well. This final step – extending the scheme across the whole network – marks the last phase.
In addition, the ticket gates serving Greater Anglia services at Liverpool Street are now fully enabled to read the m-ticket by scanning the barcode on the mobile phone.
Should customers prefer to use the Greater Anglia website for advance purchase tickets, an email will be sent which includes a In addition, the ticket gates serving Greater Anglia services at Liverpool Street are now fully enabled to read the m-ticket by scanning the barcode on the mobile phone.
Should customers prefer to use the Greater Anglia website for advance purchase tickets, an email will be sent following purchase which includes an E-ticket. This can also be presented to ticket gates once downloaded to a phone, or printed for convenience.
E-ticket. This can also be presented to ticket gates once downloaded to a phone, or printed for convenience.
Andy Camp, Greater Anglia’s Commercial Director, said: “Completing the roll out of mobile ticketing across our network is another investment which will help to make our customers lives a little easier as they can now use the app to buy tickets wherever they are and can simply scan their phones through the ticket gates. We are committed to offering our customers great value fares and make it as easy and convenient as possible for them to use our services.”