Extra staff on hand to help Latitude festival-goers

Thursday, 18 July 2019

Greater Anglia is helping people travelling by rail to and from the Latitude festival in Suffolk this week, by giving them more time to get off the train with their tents and wellies and with extra staff on hand at stations.

Latitude is taking place from Thursday 18 to Sunday 21 July at Henham Park, Suffolk, and the nearest train stations are Diss and Halesworth.

Shuttle buses operated by the festival organisers, will run from Diss and Halesworth railway stations direct to Henham Park.

All London-Norwich intercity services from 09.00-16.30 (except the 11.00) will spend an extra two minutes at Diss on Thursday and Friday, to allow passengers more time to leave the train with their luggage.

These trains will arrive into Norwich 1-2 minutes later than normal.

There will be additional 10 staff - including volunteers from Greater Anglia’s managers - at Diss and three additional members of staff at Halesworth railway stations on Sunday and Monday to help people with their return journeys.

To avoid queueing to buy tickets, passengers are advised to get them in advance online or via the Greater Anglia app to reduce their waiting times at the station. People can charge their phones for free using the plug points in the waiting room at Diss station.

To save money, groups of three or more people can travel using Groupsave to get a discount of one third off the cost of each ticket – but groups must travel together for all of their journey.

James Steward, Greater Anglia’s Area Customer Service Manager, said: “We are always happy to support local events wherever possible and practical.

“We will do as much as we can to help people travel, however we are expecting services to be very busy. Passengers should allow more time for their journeys.”

For tickets and timetables see www.greateranglia.co.uk