Greater Anglia focuses on innovation to drive improvements for passengers

Monday, 3 September 2018

Greater Anglia is to hold its second Innovation conference tomorrow – bringing rail staff together to focus on innovative ways to improve services for passengers and the industry.

Leaders from organisations such as Barclays Eagle Labs, Cefas, Brompton Bikes and Axon Vibe will seek to inspire Greater Anglia staff and people from other rail-related organisations at the conference at the Moller Centre, Cambridge on Tuesday (4 September).

Greater Anglia will also present the ‘Innovation Award’ for an idea that has changed the way the business operates for the benefit of passengers.

The purpose of the conference is to hear from business leaders about how they built and sustained creativity and innovation in their businesses and how they have tackled difficult business challenges.

Greater Anglia is hoping to find out how learning in one part of an organisation can be shared across the company to improve customer experience, performance, collaboration and creative problem solving.

Greater Anglia Managing Director Jamie Burles said: “We’re constantly seeking to improve at Greater Anglia so that we can offer the best possible service to our customers and serve the region.

“This conference will give us the opportunity to listen to others, take time out from day-to-day duties to think about what we can do differently to get better.

“I’m hoping we’ll all be inspired and motivated by our speakers and workshops.”

Speakers will include Tim Robinson - Chief Operating Officer for TechEast, Jeremy Bassinder Executive Partner for Digital Innovation IBM, Ian Sanders – Director & Architect for AWW, Dr Steven Roberts at Barclays Eagle Labs, Kieran Miles – Entrepreneur/Director for KakeCo, David Carlin – Science Director for Cefas, UK Government’s Marine Science Agency, John Fagan – CTO for Axon Vibe co-founder and Chair of SyncNorwich and Robert Staunton – Research & Innovation Account Manager for Rail Safety & Standards Board.

Our key speaker for the day is William Butler-Adams MD of Brompton Bikes.