Improvement work to start at Ipswich station

Published on: Wednesday, 1 July 2020
Last updated: Friday, 3 July 2020

A new shop and upgraded toilet facilities are part of £3m of improvements planned for Ipswich railway station.

Work is due to start this month on a scheme to relocate the ticket office, install more ticket machines, create space for a new shop, refurbish and relocate the toilets and upgrade staff facilities.

At the same time, the station will be rewired to provide modern, sustainable lighting and power.

The work is the second and final phase of a project to improve the station for customers.

Three years ago, Greater Anglia invested £2 million in a host of improvements including a complete refurbishment of the existing foyer and ticket hall to create more space during busy periods, the creation of a large airport-style waiting room as well as more comfortable seats with plug points for charging electronic devices

Additional ticket machines were installed and more shops and retail outlets including Starbucks and Greggs opened at the station.

The station forecourt was revamped, in partnership with Suffolk County Council and Ipswich Borough Council with a much-improved layout, including better walking routes for pedestrians, improved bus interchange facilities and better segregation of access between taxis and drop off/meet and greet facilities

Simone Bailey, Greater Anglia’s Asset Management Director, said: "We’re pleased to be starting the final phase of work at Ipswich station.

"There will be minimal impact to customers while the work takes place. It is due to be completed next summer.

"Last year, around 3.5 million people used the station, so we’re pleased to improve facilities for customers who are currently travelling and those who will travel again in the future."

Government advice currently is to avoid public transport unless you cannot travel another way.

Face coverings should be worn on Greater Anglia stations and trains.