Published on: Friday, 29 October 2021
Last updated: Friday, 29 October 2021
Greater Anglia managers will be at stations on the rail company’s West Anglia route between Cambridge and London Liverpool Street ready to answer any questions from customers.
Managers will be on hand for chats with customers at Bishops Stortford on Tuesday 2 November, between 7am and 9am.
They will be at Cambridge station on Tuesday 9 November, Tuesday 30 November and Tuesday 7 December, between 7am and 9am.
Passengers at Cheshunt will be able to speak to managers on Wednesday 17 November, also between 7am and 9am.
Mike Barry, Head of Customer Service on the West Anglia route, said: “We’re looking forward to speaking to customers at these events.
“A lot has changed since before the pandemic – and many commuters may not have travelled with us since March 2020.
“We’ve now got new trains in passenger service on many of our routes – with more to come over the coming months, so we can talk about those.
“We can explain what Greater Anglia is doing to keep people safe with enhanced cleaning and sanitisation of trains.
“If people are unclear about the guidance about face coverings, we’re happy to talk about that too – to explain that the Government recommends and expects people to wear face coverings on busy trains and stations.
“At our Cambridge event, we shall be talking about forthcoming engineering works on the weekend of 11 and 12 December, which will see a greatly reduced train service and buses running between Cambridge and Cambridge North.”
“There’s plenty to talk about and we’re really looking forward to having a chat with our customers.”