Published on: Friday, 25 August 2017
Last updated: Friday, 25 August 2017
Over the past few months, hundreds of items have been left on board Greater Anglia’s trains including a front door, musical instruments, a stethoscope, and a valuable painting.
And while every effort is made to reunite customers with their belongings, the rail operator is now reminding people to check they have everything when leaving the train.
Andrew Goodrum, Customer Service Director, said: “Our teams work hard to reunite people with their items of lost property. However, we always encourage people to take a good look around when leaving the train, to make sure they have all of their belongings. I am pleased that our colleagues have recently reunited owners with their musical instruments, as these are often very sentimental.”
Typical items left on the train include:
- Wallets/money
- Tickets/railcards
- Glasses/sunglasses
- Phones
- Ipads/tablets/laptops
- Bags/suitcases
- Keys/car keys
- Jewellery
- Coats/hats/jackets/gloves
- Umbrellas
- Books/reports/files/school work
- Bikes
- Shoes/trainers/sports kit
- Drinks bottles/flasks
Most unusual:
- A front door
- Sleeping bags
- Prams/pushchairs
- Saxophone
- Stethoscope
- Guitar/guitar pedal
- Prosthetic leg
- Very valuable painting
- Very expensive violin
Items found within 24 hours of being reported lost are free to return. However, if it is after that initial period of time, there will be a charge based on the type of item. These have been set within guidelines agreed by all train operators and full details can be found on our website https://www.greateranglia.co.uk/travel-information/your-journey/lost-pr…