Tweet the Manager
Tweet the Manager - West (30/08/17)
You asked | We said |
---|---|
#GATTM are there plans to improve the timings of the trains between Ipswich and Cambridge North, particularly at Cambridge and Ely, as there can be long waits at commuting times? |
Hi Shaun, at present there are no plans for major changes to the timetable, there will be changes in 2019 but these are not confirmed yet. #GATTM KB |
#GATTM Why can't you put decent seats in now? (regarding Hertford East route) |
We are refurbishing a lot of 317 units, but not all of them due to also replacing our whole fleet soon. #GATTM KB |
#AGATTM When do you plan later running services at weekend to match up with the 24 hour tube between Liverpool Street and Sawbridgeworth? |
There are no plans for this, there will be a new timetable when we have the new trains in 2019 but this is still being planned. #GATTM KB |
#GATTM Why are there no plans for later services between Liverpool Street and Sawbridgeworth on the weekends? |
There are engineering works for maintenance, demand and other things to consider, so at present there are no plans for this. #GATTM KB |
When is the ticket machine at Sawbridgeworth being replaced? #GATTM |
Hi, are you able to give us further information on why the ticket machine needs replacing please? #GATTM KB |
When is the waiting room at Sawbridgeworth being refurbished? #GATTM |
This is currently being looked into. #GATTM KB |
You are more than aware that the machine at Sawbridgeworth fails constantly. #GATTM |
We do monitor all our machines, our local managers gets a report daily. We have recently had problems across our whole network with ticket machines, but we have worked hard with our suppliers to reduce these. If there is a fault please let us know and we will report it. #GATTM KB |
#GATTM 1756 from Liverpool Street usually late at Brimsdown due to overcrowding. Any chance of extra pm peak service to alleviate this? |
Hi Stephen, unfortunately this is not possible do to line capacity, however with the new trains coming in 2019/2020 there will be more capacity on the trains. #GATTM KB |