Christmas 2020 service summary

Service summary

Over the Christmas period, most of the Greater Anglia network will be open as usual. On Christmas Eve, the last services of the day will be earlier than usual. There will be no services on Christmas Day, and on Boxing Day the only services operating are some Stansted Express services. Between the 27 December and 3 January, Network Rail is carrying out improvement works on the Great Eastern Main Line and Southend line, so this will mean rail replacement buses will be in operation. A full route by route summary of services can be found below.

Travel with confidence

We are doing all we can to ensure you can travel safely over Christmas. Our efforts include, regularly wiping down high touch areas, using fogging guns to disinfect large areas and ensuring our trains are COVID-19 free by conducting tests of our trains. On top of this, we have plenty of signs, floor markings and protective screens, reminding you to always wear a face covering and to social distance. In some cases, we even have one-way systems to ensure social distancing can be easily done on your journey. View our COVID-19 travel advice page to find out more about how we are keeping you safe.

How busy will trains be in the lead up to Christmas?

If you need to travel by train then you should do so in accordance with Government guidance, and limit your journeys if you are in Tier 4 by only travelling for work or school. We will be providing services with plenty of capacity throughout this period to enable social distancing. Busier periods for travel are expected to be morning peak services to London and afternoon and evening peak services from London on both 23 and 24 December. As a reminder, there will be engineering works affecting Great Eastern Main Line and Southend line services on 27 December, so please do check the details for your journey before you travel, if your trip involves those routes. We also encourage you to sign up for the National Rail Enquiries ‘Alert Me by Messenger’ service to be notified if your train or station is expected to be busy.

If there are no space available on rail services, you may be able to make your journey by coach. The Government is working with the National Express, Megabus and Snap to provide additional services by coach during the travel window. We encourage you not to join a train which is full, if that means that you will not be able to maintain social distancing.

Advance bookings and reservations

Although we encourage you to buy your ticket in advance, you are not required to make a reservation as this feature is not currently available due to the roll out of our new trains fleet. Tickets are available around 12 weeks in advance of travel, and therefore we’re already taking bookings well into next year, and our home page is updated with the dates our Advance tickets are available. Although tickets are available for purchase well in advance, journey planners are updated with the latest timetable at a few weeks at a time and so we encourage you to check journey planners a week before you travel in all cases. The final timetable for the Christmas and New Year period is now live in journey planners.

As always, we urge you not to travel if you have any symptoms of COVID-19 and to keep a safe distance and wear a face covering at all times when travelling on our trains or visiting our stations.

Route service summaries

Friday 24 December 2021

Last departures from Chelmsford to:

London Liverpool Street 21:40
Stratford and Shenfield 21:40
Braintree 21:22
Norwich 21:00
Colchester 22:12
Clacton-on-sea 21:52

Friday 24 December 2021

Last departures from Ipswich to:

Felixstowe 20:58
Lowestoft 20:17
Norwich 21:41
London Liverpool Street 21:10
Colchester 21:28
Cambridge and Bury St Edmunds 19:13
Peterborough 17:42

Friday 24 December 2021

Last departures from Colchester to:

Clacton-on-Sea 22:16
Walton-on-the-Naze (Direct) 20:56
Walton-on-the-naze (via Thorpe) 21:16
Ipswich 22:20
Norwich 21:21
London Liverpool Street 21:30

Friday 24 December 2021

Last departures from Tottenham Hale to:

Cheshunt 22:37
Broxbourne 22:37
Bishop's Stortford 22:37
Hertford East 21:25
Audley End 21:40
London Liverpool Street 22:35
Stansted Airport 22:37
Cambridge 21:40

Friday 24 December 2021

Last departures from Cambridge to:

London Liverpool Street 21:02
Stansted Airport (via Bishop's Stortford) 21:02
Norwich (Direct) 20:20
Norwich (via Stowmarket) 20:47
Ipswich 20:47
Tottenham Hale 21:02
Ely 22:36

For other operators services, please check their websites nearer the time

Friday 24 December 2021

Last departures from Norwich to:

Cambridge 19:27
Nottingham (EMR service) 17:50
Lowestoft 19:02
Great Yarmouth 20:40
Sheringham 19:55
London Liverpool Street 20:32
Bury St Edmunds (via Ely) 18:23

Last arrivals at Norwich from

Great Yarmouth (Direct) 21:17
London Liverpool Street 20:30
Lowestoft 20:57
Sheringham 21:10
Cambridge (Direct) 20:20
Cambridge (via Stowmarket) 20:47
Nottingham (EMR service) 18:40
Bury St Edmunds (via Stowmarket) 21:26

Friday 24 December 2021

Last departures from London Liverpool Street to:

Norwich 20:30
Ipswich 21:30
Colchester (Calling Stratford, Romford, Shenfield, Chelmsford, Witham, Kelvedon, Marks Tey, Colchester) 21:38
Hertford East 21:12
Stansted Airport 22:55
Clacton-on-Sea 21:18
Southend Victoria 21:35
Cambridge 21:28

Norwich, Ipswich, Clacton, Colchester and
Braintree to London and branch lines.

Christmas Eve Friday 24 December – An early shutdown of all services
will apply.
Christmas Day Saturday 25 December – No services on these routes.
Boxing Day Sunday 26 December – No services on these routes.
Monday 27 and Tuesday 28 December – All Greater Anglia train services
will operate to a Sunday-style service. Buses will replace trains between
the following locations:

• Colchester and Shenfield
• Sudbury and Marks Tey
• Braintree and Witham

Additionally, buses will replace trains between Ipswich and Shenfield
between the following times:

• Until 07.30 on Monday
• Between 00.30 and 07.30 on Monday night/Tuesday morning
• After 00.30 Tuesday night

Colchester Town, Walton-on-the-Naze, Clacton-on-Sea, Ipswich and
Norwich train services will operate to/from Colchester.

Train services will operate between Shenfield and London Liverpool
Street. Journey times on mainline and Southend Victoria services will be
increased by up to 15 minutes between Shenfield and Stratford/London
Liverpool St, these services will also depart Liverpool St up to 15 minutes
earlier than normal.

Wednesday 29, Thursday 30 and Friday 31 December – All Greater Anglia
train services will operate to a Saturday-style service.

Saturday 1, Sunday 2 and Monday 3 January – Journey times on mainline
and Southend Victoria services will be increased by up to 15 minutes
between Shenfield and Stratford/London Liverpool St. Mainline and
Southend Victoria services will depart Liverpool St up to 15 minutes early
than normal. On New Year’s Day Bank Holiday, all Greater Anglia train
services will operate to a Sunday-style service.

Local services from Ipswich and Norwich.

Christmas Eve Friday 24 December – An early shutdown of all services
will apply.
Christmas Day Saturday 25 December – No services on these routes.
Boxing Day Sunday 26 December – No services on these routes.
Monday 27 and Tuesday 28 December – All Greater Anglia train services will
operate to a Sunday-style service.
Wednesday 29, Thursday 30 and Friday 31 December – All Greater Anglia
train services will operate to a Saturday-style service.
Saturday 1 January – On New Year’s Day Bank Holiday, a Sunday-style
service will operate on these routes.
Sunday 2 and Monday 3 January – A Saturday-style service will operate
on these routes.

Southend Victoria, Southminster and Shenfield to London.

Christmas Eve Friday 24 December – An early shutdown of all services
will apply.
Christmas Day Saturday 25 December – No services on these routes.
Boxing Day Sunday 26 December – No services on these routes.
Monday 27 and Tuesday 28 December – All Greater Anglia train services will
operate to a Sunday-style service.

Journey times on mainline and Southend Victoria services will be increased
by up to 15 minutes between Shenfield and Stratford/London Liverpool St,
these services will also depart Liverpool St up to 15 minutes earlier than
normal.

Wednesday 29, Thursday 30 and Friday 31 December – All Greater Anglia
train services will operate to a Saturday-style service.

Saturday 1, Sunday 2 and Monday 3 January – Journey times on mainline
and Southend Victoria services will be increased by up to 15 minutes
between Shenfield and Stratford/London Liverpool St. Mainline and
Southend Victoria services will depart Liverpool St up to 15 minutes early
than normal. On New Year’s Day Bank Holiday, all Greater Anglia train
services will operate to a Sunday-style service.

Cambridge, Stansted Airport, Bishop’s Stortford, Hertford East to London.

Christmas Eve Friday 24 December – An early shutdown of all services will
apply. Stansted Express services will continue until around midnight.
Christmas Day Saturday 25 December – No services on these routes.
Boxing Day Sunday 26 December – The only services operating on Boxing
Day will be Stansted Express services operating between Stansted Airport
and Tottenham Hale only.

For journeys into central London, passengers should use TfL Victoria Line tube
services to/from Tottenham Hale.

Monday 27 and Tuesday 28 December – All Greater Anglia train services will
operate to a Sunday-style service. Greater Anglia West Anglia services will
not serve Stratford. Greater Anglia West Anglia services will be diverted to/
from London Liverpool Street via Hackney Downs. No services will operate
between Meridian Water and Stratford all day. Customers for Stratford should
change onto Greater Anglia mainline/Southend Victoria services from London
Liverpool Street; customers travelling to/from Lea Bridge should use TfL buses
between Lea Bridge and Stratford/Hackney Downs.
Wednesday 29, Thursday 30 and Friday 31 December – All Greater Anglia
train services will operate to a Saturday-style service.
Saturday 1, Sunday 2 and Monday 3 January – Greater Anglia West Anglia
services will not serve Stratford.

Greater Anglia West Anglia services will be diverted to/from London Liverpool
Street via Hackney Downs. No services will operate between Meridian Water
and Stratford. Customers for Stratford should change onto Greater Anglia
mainline/Southend Victoria services from London Liverpool Street; customers
travelling to/from Lea Bridge should use TfL buses between Lea Bridge and
Stratford/Hackney Downs.

On New Years Day Bank Holiday, all Greater Anglia train services will operate
to a Sunday-style service.

On Sunday only, buses will replace trains between Cambridge North and
Audley End all day.