Car Parking FAQs
You can pay for your car parking through a range of channels:
Park with PayByPhone
From 1st August 2020 you will be able to use PayByPhone to pay for you parking at all Greater Anglia NCP station car parks. PayByPhone is an app which enables you to quickly and easily pay for your parking with just a few taps. PaybyPhone replaces the Dash App.
Why should you use PayByPhone?
- No need to worry about having the right change on you.
- You don’t need to put a ticket on your dashboard
- Receive a text message to remind you your session is about to expire
- If you’re running late, there’s no need to rush – simply top up your parking wherever you are by using the extend-from-anywhere service
Where can I use PayByPhone?
You will be able to use PayByPhone to pay for you parking at all Greater Anglia NCP station car parks. Each car park has its own unique Location Number, which you will see displayed in signs and on the side of the pay and display machines in the car park. You will also be able to use their maps and near-by feature within the app to locate your closest car park location number.
For a full list of locations, please visit the PayByPhone website.
Register to PayByPhone
Alternatively, you can call 0330 060 4251.
If you're having any problems, visit the PayByPhone Help Centre as they may be able to help.
There are also a number of How To videos available on YouTube to demonstrate how to register for an account, pay for parking, find VAT receipts and more! View how to create an account on YoutTube.
Ticketless Car Parks
We’re rolling out automatic number plate recognition to a number of our car parks. This is a ticketless operation makes paying easier with hassle free cashless parking payments with AutoPay.
Autopay is available at Broxbourne, Cambridge and Ipswich station car parks.
Once you’ve registered for AutoPay you no longer need to physically pay every time you park. Your account will be debited automatically. There’s no need to display a ticket as your parking session is automatically registered using your car registration.
We only charge you a daily tariff, valid until 4:00am the next day.
You can pay online after leaving the car park. Post payment can be made until 4:00am the next day after your exit.
Car parking prices can be found in the Station Information section of the website.
Select the station you wish to park at on the interactive route map and click through to view all facilities at that station including car park details and pricing.
We offer free car parking to Blue Badge holders at our car parks. We ask you to ensure that your Blue Badge is displayed correctly in the car windscreen, and to register online beforehand. Please call 0345 0507 080 if you require further assistance.
If a designated parking space is unavailable for any reason, Blue Badge holders may park free of charge in any other public, non-restricted parking space in the car park.
Live occupancy information is provided for: Audley End, Billericay, Bishops Stortford, Broxbourne, Cambridge, Cheshunt, Colchester, Diss, Harlow Town, Hatfield Peverel, Ingatestone, Ipswich, Kelvedon, Manningtree, Marks Tey, Rayleigh, Shenfield, Whittlesford, Wickford and Witham
Broxbourne Station Car Park
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Ipswich Surface Station Car Park
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Ipswich MCP Station Car Park
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Cambridge Station Car Park
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Cheshunt Station Car Park
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Hatfield Peverel Station Car Park
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Whittlesford car park 2 Station Car Park
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Whittlesford car park 1b Station Car Park
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Whittlesford car park 1a Station Car Park
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Audley End Station Car Park
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Colchester Station Car Park
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Diss Station Car Park
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Ingatestone Station Car Park
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Kelvedon Station Car Park
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Rayleigh Station Car Park
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Wickford Station Car Park
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Harlow Town Station Car Park
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Witham Station Car Park
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Marks Tey Main Car Park Station Car Park
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Marks Tey Station Road Station Car Park
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Manningtree Station Car Park
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Shenfield Hunter Ave Station Car Park
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Shenfield Mount Ave Station Car Park
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Billericay Station Car Park
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Bishops Stortford Station Car Park
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Most Greater Anglia station car parks are managed by National Car Parks (NCP)
- Buy your permit online here (This website is the responsibility of NCP)
- Phone: 0845 050 7080
Yes there is a certain amount of free (varies depending on the car park) disabled parking at the car parks, that is available on a first come first served basis.
Please check the station information section of this website for more information about disabled parking.
Changing the number plate associated with your seasonal parking permit
To change the number plate associated with your seasonal parking permit log in to your Dash account here
Enter your mobile number and password, then select or add the vehicle that you wish to associate with your permit.
You may only associate one vehicle with your seasonal permit at any one time - but you may change the number plates as often as you like. The change is immediate from the time that you confirm the new or changed number plate.