If you buy an e-ticket* (available on selected UK routes) and download it to the Greater Anglia app, it will soon look the same as the version that is emailed to you. You’ll no longer need to activate an e-ticket in the app, simply ensure that you have your e-ticket in the Ticket Wallet before travel.
We’re also adding a new Archive feature, allowing you to archive away used tickets. To archive a ticket, scroll to the bottom of a ticket and tap ‘Archive ticket’. Archived tickets are accessible at the bottom of your list of tickets in the Ticket Wallet.
These changes will appear in an app update coming soon.
*m-ticket functionality in the app is unchanged, and you still need to download and activate an m-ticket before you travel