Family and Friends travel vouchers

Greater Anglia 2022 Family and friends travel vouchers terms and conditions


• Valid until 31 December 2022.
• Vouchers MUST be completed in ink on both the voucher and counterfoil before arriving at a station. You must show both parts to the ticket office and hand in the completed counterfoil.
• You will be issued with a ticket which is only valid when shown with this completed voucher.
• Up to 2 adults and 2 children can make one off-peak day return journey at £5 and £2 (each) respectively on this voucher, on GA services only.
• For journeys to London, not valid on trains due to arrive in Liverpool Street before 10:00. For all other journeys, valid after 09:29. Travel is permitted anytime outside of these hours including weekends and bank holidays.
• Valid in Standard accommodation, unless accompanied by a First Class GA pass holder.
• Each voucher is valid for one off-peak day return on Greater Anglia trains only.
• The minimum party size is one adult, and the maximum is two adults and two children (5-15 inclusive). Children must be accompanied.
• There is no need for the GA employee to accompany the party.
• There is no limit to the number of vouchers that can be used in one transaction.
• No Railcard or other discounts will be available.
• No refunds will be available.
• Lost or stolen vouchers will not be replaced.
• No evening peak restrictions
• If no ticket office is available, the voucher may be presented on board a GA train. The voucher must be completed before boarding the train.
• The ticket office or on-train conductor will retain the counterfoil, charge the appropriate fare and issue a receipt. This will validate the Travel Voucher.
• The Travel Voucher must be presented to ticket inspection staff accompanied by the receipt or it will not be valid for travel.
• Validated Travel Vouchers will be valid at offpeak times. These times are the same as for a normal off-peak ticket for the same journey.
• The same number of people as stated on the Travel Voucher must travel together at all times.
• Validated Travel Vouchers are valid in Standard Class only, unless the party is accompanied by a GA employee who has a First Class GA travel pass.
• Weekend First upgrades on Norwich to London main line trains are valid with this offer.
• Any infringement of these conditions or misuse of Travel Vouchers may lead to withdrawal of the benefit for the employee