Station Daily Tickets Refund Request Form
This form is for daily tickets (not seasons) which have been purchased at the station only.
Update - This form is closed
Please visit one of our station ticket offices and request a refund. Information about COVID-19 refunds can be found here.
If you have purchased a daily ticket (not a season ticket) on our website or on our mobile app rather than at a station, you can now easily request your free refund through your account. Please log-in to your ‘My Greater Anglia' account to do this.
Find out more about our coronavirus refund policy here.