Bishops Stortford at a glance
Address:
Bishops Stortford stationStation Road
Bishops Stortford
Essex
CM23 3BL
Ticket office:
Monday to Friday: 06:00 - 21:00Saturday: 06:00 - 21:00
Sunday: 07:00 - 21:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Greater Anglia |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | LE |
| Top up Smartcards here | Yes |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
|
| Seated area | Yes
|
|---|---|
| Waiting room |
|
| Station buffet | Yes
|
| Toilets | Yes
The toilets are located on Platform 1. The accessible (radar key) toilets are located on each platform. Toilets are open during staffing hours only |
| Baby changing facilities | Yes
|
| Wifi | Yes
|
| Post box | No
|
| ATM machine | Yes
Outside WH Smith |
| Shops | Newsagent Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | Assistance is provided by station staff during the hours of train service operation. Booking is recommended
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | Yes
|
| Step free access | This station has step free access to all platforms. Lifts available. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office |
| Ticket gates | Bishops Stortford station has Secure Station Acreditation Yes
|
| Impaired mobility set down available | No
|
| Wheelchairs | Yes
|
Bishops Stortford Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 669 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | Telephone: 0345 050 7080 URL: http://www.ncp.co.uk |
| Car park 2 | Premium Bay |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 60 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Telephone: 0845 050 7080 |
| Onward travel | Bishops Stortford is a PlusBus location click here to see the PlusBus map. (http://www.plusbus.info/pdfs/PB 624.pdf) |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 236 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | On station forecourt |
| Cycle storage types |
|
| Rail replacement information | Bus stops outside station on new link road. |
|---|---|
| Taxi rank | In front of station |
Virtual tours
Want to check how accessible Bishops Stortford station is for you? Check out our virtual tour.