Kelvedon

Kelvedon at a glance

Address:

Kelvedon station
Station Road
Kelvedon
Essex
CO5 9NP

Ticket office:

Monday to Friday: 05:45 - 12:55
Saturday: 05:30 - 12:15
Sunday: 08:15 - 15:30
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 05:45 - 12:55
  • Saturday: 05:30 - 12:15
  • Sunday: 08:15 - 15:30
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room

The main waiting room is located in the booking hall, but there is another waiting room on Platform 2 (for trains towards Colchester and Ipswich) and this is available for customers to use 24/7.

  • Monday to Friday: 06:00 - 16:30
  • Saturday: 05:30 - 12:30
  • Sunday: 08:30 - 15:30
Station buffet
No
Toilets
Yes

The toilets are located in the station building on Platform 1 (for trains towards London) and are accessed via the booking hall. Toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:00 - 16:30Saturday 05:30 - 12:30Sunday 08:30 - 15:30

Baby changing facilities
No
Wifi
Yes
Post box
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of this time customers are advised to use Colchester station which is approximately ten miles away. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station
  • Monday to Friday: 05:45 - 12:55
  • Saturday: 05:30 - 12:15
  • Sunday: 08:15 - 15:30
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
No
Step free access

There is step free access from the station carpark to Platform 2 (for trains towards Colchester and Ipswich) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 1 via the station approach road off Station Road, although it is approximately 200 metres or a four-minute walk from the car park to the platform.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket gates
No
Impaired mobility set down available
Yes
Wheelchairs
Yes

Kelvedon Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 281
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.20
  • Per hour: £1.00
  • Daily: £8.40
  • Weekly: £37.00
  • Monthly: £158.00
  • Three monthly: £449.00
  • Annual: £1,573.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: https://www.ncp.co.uk/find-a-car-park/car-parks/kelvedon-station-g-anglia/

Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 10
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
  • Monday to Friday: 24 hours
Car park 2 charges
  • Annual: £1,943.00
Car park 2 contact details

Telephone: 0845 050 7080

URL: https://www.nationalrail.co.uk/

No bus information available.
Cycle storage available Yes
Cycle storage spaces 50
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

There are five cycle stands between the side entrance and the ticket hall, and a secure cycle parking area providing 40 spaces can be accessed from Platform 1 (for trains towards London).

Cycle storage types
  • Stands
  • Racks
Rail replacement information

Rail replacement bus services pick up and drop off on Station Road, at the junction with Station Approach.