Roydon

Roydon at a glance

Address:

Roydon station
High Street
Roydon
Essex
CM19 5EH

Ticket office:


  • Prepurchase collection
  • Car park
  • Ticket machine
  • Wifi
  • Seated area available
Last updated:
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
  • Monday to Sunday: 06:00 - 19:00
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This is a Driver only operated train service and the station is unstaffed. Customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.

  • Monday to Sunday: 00:00 - 00:00
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
No
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access between platforms to both platforms via the level crossing on High Street and approximately 50 metres apart.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point will be arranged on request.
Ticket gates
No
Impaired mobility set down available
No
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 28
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £4.20
  • Daily: £5.20
  • Weekly: £25.00
  • Monthly: £85.00
  • Three monthly: £240.00
  • Annual: £840.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: http://www.ncp.co.uk

Onward travel

Local bus services
Cycle storage available Yes
Cycle storage spaces 20
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

On platform 1
Cycle storage types
  • Stands
Rail replacement information

Not served by rail replacement.

Don’t get stuck on the train

If you’re travelling from London Liverpool Street or Broxbourne to Roydon, please travel in the front six coaches of the train. This is for trains with 10 coaches only as the doors on the last four coaches will not open at Roydon.

If you're travelling from Cambridge or Bishop Stortford to Roydon, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back three coaches will not open at Roydon.