Station message
Whittlesford Parkway ticket office will be closed on the 11th April 2024. We are sorry for any inconvenience this may cause.
Whittlesford Parkway at a glance
Address:
Whittlesford Parkway stationStation Road
Whittlesford
Cambridgeshire
CB22 4NL
Ticket office:
Monday to Friday: 06:00 - 13:30Saturday: 06:00 - 13:30
Sunday: Unavailable
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Wifi
- Seated area available
| Staffing level | Part time |
|---|---|
| CCTV | No |
| Information systems |
|
| Station operator | Greater Anglia |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | LE |
| Top up Smartcards here | Yes |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
|
| Seated area | Yes
|
|---|---|
| Waiting room | On each platform
|
| Station buffet | No
|
| Toilets | No
|
| Baby changing facilities | No
|
| Wifi |
Yes
|
| ATM machine | Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | No
|
| Step free access | This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
Whittlesford car park 1a Station Car Park
Whittlesford car park 1b Station Car Park
Whittlesford car park 2 Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 383 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Onward travel | Local Buses |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 48 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | No |
| Cycle storage types |
|
| Rail replacement information | Substitute bus services stop in the station car park |
|---|