It’s simple really - we listened and now we’re changing

We asked customers what they wanted then put their feedback at the heart of our plans. From more seats, to faster, more punctual trains, you told us the improvements that would make your life easier on every journey. Welcome to train travel, your way

You want faster
and better wifi you can FaceTime the kids on the way to work.

Get online! Our new trains will have superspeed wifi and plug sockets as standard.

Read all about the new trains

You want

...because your time is precious.

With shorter journey times and more frequent departures, we’re giving you more day to play with.

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Find out more about your travel transformation

You want
more space

So stylish and comfortable you'll feel right at home

Our improved carriages will have more space and more seats - perfect for relaxing on the way.

Take the 360° tour

You said
booking could
be easier

You're right.
Get that trip sorted wherever you are.

Soon you’ll be able to buy tickets in more convenient ways.

Check the timeline

You want
more trains
to run on time

So do we.

That's why we're teaming up with infrastructure operator Network Rail to boost punctuality from 89% to 92.9% by 2021.