Platform safety

Keeping you safe at our stations is our priority, so we have some handy tips for you to bear in mind when you next travel with us.

Trains passing through stations cause air turbulence, so please keep well back from the platform edge, stay behind the yellow line and hold on to your bags and luggage.

Always apply your brakes fully to wheelchairs, buggies and prams.

Always take care boarding and alighting trains. Mind the gap and the train step.

To keep our trains running on time, train doors can close up to 30 seconds before the booked departure of the train.

Give yourself adequate time to board or alight safely. Do not board or alight as the train doors are closing.