Chelmsford station lift closure November/December 2018

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Chelmsford Lifts Closure - November/December 2018

Please be aware that a major renovation project to improve the reliability of the lifts at Chelmsford will take place during late November early December 2018. During this time the lifts will be unavailable which may affect your journey if you are unable to use the stairs.

For further information and help planning your journey please speak to a member of staff or call 0345 600 7245.

Platform 1 - London bound lift closure 26 November - 7 December

Platform 2 - Colchester bound lift closure 8 December - 21 December

During this time access via Mill Yard will enable passengers who are unable to use the stairs to access platform 2. On arrival at the station please make yourself known to a member of staff who will assist you due to the ramp gradient.

No alternative access is available for platform 1. We advise customers who need access to platform 1 (London bound) to use either Witham or Shenfield. Please speak to a member of staff or contact our assisted travel team so they can arrange a taxi transfer for you.

Please allow extra time for your journey. Our assisted travel team can be contacted via.
Telephone: 08000 28 28 78
From a mobile: 0345 600 7245 (option 4)
Text and minicom: 18001 0800 028 28 78