Service Disruption Across Rural Routes

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Latest Update

Due to major signalling problems across the rural routes affecting train services between Ipswich and Lowestoft/Felixstowe/Peterborough also between Norwich/Cambridge and Sheringham, train services are being severely disrupted. Passengers are advised to check our website before they travel and allow extra time for their journey. Disruption is expected until further notice.

Please scroll down the page for information on different routes.

Train services between Cambridge and Norwich via Ely and Thetford have been revised.

Customer Advice

Please be advised that all Norwich to Cambridge services will be altered to terminate and start at Ely, apart from the following services which will run as normal;

The 06:02 Cambridge to Norwich service.

The 22:40 Norwich to Cambridge service.

Alternative routes from Ely:

Ticket acceptance is in place with Great Northern services to convey passengers to Cambridge.

Train services between Ipswich and Felixstowe have been revised.

Customer Advice

Train services between Ipswich and Felixstowe will be reduced to a 2 hourly service from 06:04 Ipswich to Felixstowe departure.

A Rail Replacement Bus service will also be operating between Ipswich and Felixstowe all day, operated by Ipswich Buses.

Passengers at Westerfield advised to use the help point.

Train services between Ipswich and Lowestoft via Saxmundham and Beccles will be revised.

Customer Advice

Between Ipswich and Lowestoft we will be operating an altered service, where by trains will be departing every two hours.

Greater Anglia tickets will be accepted on First buses between Lowestoft and Beccles.

x2,x21 & x22

Please visit the app/journey check for updates on specific services.

Train services between Ipswich and Peterborough via Ely will be suspended.

Customer Advice

The Ipswich to Peterborough services will be suspended until further notice due to a shortage of trains as a result of the signalling fault.

Alternative routes available:

Customers are advised to travel to Norwich and travel on a train to Ely where their tickets will be accepted on East Midlands Railways services to Peterborough.

Customers can also travel on Ipswich to Cambridge services and then change at Cambridge for a Great Northern service to Ely.

There are minibuses operated by Blue Fox and St Edmunds Travel running between Ely-Peterborough, serving Manea, March and Whittlesea.

Train services between Norwich and Sheringham via Cromer will be delayed by up to 20 minutes or revised.

Customer Advice

Norwich to Sheringham services will run at a reduced speed causing severe delays. As a result train services from Norwich will terminate and start from Cromer.

After 09:45 these services will run every 2 hours.

A Rail Replacement Bus services will operate between Cromer (from 05:55) operated by Completely Coaches and PTS Coaches and Sheringham (from 06:30) operated by Sanders Coaches.

The last service 22:45 Norwich to Sheringham/23:47 Sheringham to Norwich will run as scheduled.

Greater Anglia tickets will be accepted on Sanders buses 44,44a, x44 x40

Further Information

An update will follow within the next 6 hours.

Greater Anglia and Network Rail are sorry if your journey has been affected by this disruption.

Specific train service alterations are available here:

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

If your journey with us has been delayed by 15 minutes or more, you may be entitled to compensation for a portion of your fare. Please visit for details

An explanation of the common causes of delays - and what we're doing to reduce their frequency and impact can be found here: