Service Disruption Liverpool Street / Stratford to Hertford East

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Update for start of service, Thursday 1st March 2018.

The line is still blocked between Broxbourne and Hertford East. Rail replacement bus services are in operation and are expected to operate until 10:00.

Due to overhead wire problems between Broxbourne and Hertford East all lines are blocked.

Train services running to and from these stations have been cancelled, or suspended. Disruption is expected until the end of the day.

Due to Overhead Wire problems between Broxbourne and Rye House the train service is suspended between Broxbourne and Hertford East,

Until the line re-opens between Broxbourne and Hertford East customers are advised not to travel. A very limited Rail Replacement bus will run between Broxbourne and Hertford East, dependent on weather and road conditions.

The location of the designated bus stop at your station can be found by using the following link and entering your station name, then click on the Local area maps:

http://www.nationalrail.co.uk/stations_destinations/default.aspx

Network Rail advise that the line will be closed between Broxbourne and Hertford East all day with repairs to the damaged overhead wires taking place overnight.

Should further technical problems be encountered when repairing the damage before the start of service (05:25 from Hertford East to London Liverpool Street) we are hoping to provide a standby bus at Hertford East and Broxbourne.

Services are now running between Liverpool Street and Bishop's Stortford, Stansted and Cambridge, however services will be subject to delay, cancellation and short notice alteration until further notice.

Alternative routes are continue to be available as below:

STANSTED AIRPORT

London Underground: Circle, Hammersmith and City and Metropolitan lines between Liverpool Street and King's Cross (journey time 10 minutes) to Connect with Great Northern services between King's Cross and Cambridge (journey time 46 minutes to Cambridge) for connecting Greater Anglia and Cross Country train services between Cambridge and Stansted Airport (Journey time 35 minutes Cambridge to Stansted Airport)

CAMBRIDGE

London Underground: Circle, Hammersmith and City and Metropolitan lines between Liverpool Street and King's Cross (journey time 10 minutes) to Connect with

Great Northern services between King's Cross and Cambridge (journey time 46 minutes to Cambridge)

Greater Anglia tickets will be valid in both directions on the services above:

STRATFORD TO TOTTENHAM HALE VIA LEA BRIDGE

Customers wishing to travel between Stratford and Tottenham Hale are advised that Oyster card and Contactless payment card holders also TravelCard and Oyster Card holders without Zone 1 season ticket validity can travel via Liverpool Street at no extra charge. Journey time Stratford to Tottenham Hale via Liverpool Street 20 to 30 minutes.

Alternative routes for Lea Bridge:

Transport for London bus route 48 connects Liverpool Street, Hackney Downs (for services to Tottenham Hale) and Walthamstow Central with Lea Bridge. Bus routes 55 and 56 run from Lea Bridge to Hackney Downs for Greater Anglia services to Tottenham Hale . Bus route 158 from Markhouse Road or Church Road 10 minutes walk from Lea Bridge serves Blackhorse Road for Victoria Line services to Tottenham Hale and Leyton and Stratford for Central Line Underground services, bus route 58 from Markhouse Road or Church Road 10 minutes walk from Lea Bridge serves Leyton for Central Line Underground services to Stratford

Great Northern are conveying passengers via any reasonable route until further notice. Arrangements have been made for Greater Anglia rail tickets to be accepted for these journeys.

Great Northern operate trains between London Kings Cross/Moorgate and Hertford North

An update will follow within the next 2 hours.

Specific train service alterations are available here:

http://www.journeycheck.com/greateranglia/

We would like to make you aware of our delay repay policy. If your journey with us has been delayed by 30 minutes or more, you may be entitled to compensation for a portion of your fare. Please visit http://www.greateranglia.co.uk/about-us/our-performance/delay-repay.

An explanation of the common causes of delays - and what we're doing to reduce their frequency and impact can be found here:

http://www.networkrail.co.uk/timetables-and-travel/delays-explained/