Train service disruption Norwich to Lowestoft
Due to an operational incident at Norwich fewer trains are able to run.
Disruption is expected until 10:00 29/11.
Impact
Train services between Norwich and Lowestoft may be cancelled, delayed or revised.
Customer Advice
Due to a fault with fuel pump at Norwich depot, diesel units have been unable to be fuelled.
Some services may be cancelled or delayed.
Engineers are working on fixing the fuel pump.
Further Information
An update will follow within the next 3 hours.
Greater Anglia and Network Rail are sorry if your journey has been affected by this disruption.
Specific train service alterations are available here:
http://www.journeycheck.com/greateranglia/
Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.
If your journey with us has been delayed by 15 minutes or more, you may be entitled to compensation for a portion of your fare. Please visit http://www.greateranglia.co.uk/about-us/our-performance/delay-repay for details
An explanation of the common causes of delays - and what we're doing to reduce their frequency and impact can be found here:
http://www.networkrail.co.uk/timetables-and-travel/delays-explained/