Train Service Disruption this week through Ingatestone due to a Railway Embankment being damaged

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Due to severe damage to the embankment at Ingatestone, one of the two lines is blocked.

Network Rail engineers are working round the clock on the affected area to remove the debris, repair the damage and to restore the train service

to normal, however due to the severity of the damage, it is now expected that it will take the rest of this week and the weekend to complete the necessary repairs.

Unfortunately, with only the one line available between Shenfield and Chelmsford, train services running through this area may be subject to delay, cancellation, or alteration.

As a result, train services running between Liverpool Street, Colchester, Clacton-On-Sea, Ipswich and Norwich

will be significantly reduced due to only one line available for train traffic between Shenfield and Chelmsford.

As there is engineering work taking place this weekend and no trains will be running between Liverpool Street and Witham, disruption is expected until 0400 on Monday 01/02.

Customers are advised to expect delays, alterations and cancellations.

A Network Rail spokesperson said:

"Following the embankment repair works over the weekend and earlier today at Ingatestone, we have found that there are further issues with the stability of the embankment. Unfortunately we will therefore need to keep the affected line closed for rest of the week, including this weekend, whilst we implement remedial action. We are continuing to work closely with Greater Anglia to reduce the impact on services, as far as possible, while we continue with the repair work. Passengers are advised to check Greater Anglia’s website or app for the latest travel information. Passengers should also follow government advice and only travel for work if essential or for other legally permitted reasons. We will provide a further update later in the week about when the line can fully reopen. We are sorry for the ongoing disruption caused to passengers by these necessary emergency repairs."

We are currently in a national lockdown, so we ask you to follow government advice and only travel for work if essential or for other legally permitted reasons.

The following alterations will apply;

Clacton-On-Sea services

1 train an hour in each direction, with the 1st services being the 06:02 Liverpool Street to Clacton-On-Sea and the 05:20 Clacton-On-Sea to Liverpool Street service. Following that,

trains from Liverpool Street will depart on the hour and 5 minutes past the hour from Clacton-On-Sea.

Calling at Stratford, Shenfield, Ingatestone, Chelmsford, Hatfield Peverel, Witham, Kelvedon, Marks Tey, Colchester, Wivenhoe, Thorpe Le Soken, Clacton On Sea in both directions.

Norwich services:

1 train an hour in each direction departing Liverpool Street at half past the hour and Norwich on the hour.

Calling at Stratford, Shenfield, Ingatestone, Chelmsford, Hatfield Peverel, Witham, Kelvedon, Marks Tey, Colchester, Manningtree, Ipswich, Stowmarket, Diss, Norwich in both directions.

Braintree services:

A train shuttle service will be operating between Witham and Braintree.

Colchester Town:

Colchester to Colchester Town services will be cancelled. Will be served by Colchester to Walton On The Naze trains only

First Essex local buses will pass Greater Anglia tickets between Colchester and Colchester Town on routes 61, 62, 62B, 65, 66

Manningtree to Harwich Town:

A train shuttle service will operate between Manningtree and Harwich Town

Ipswich to Colchester:

A additional train shuttle service will operate between Ipswich and Colchester in the morning and evening peaks

Late night/Early morning services:

The 00:46 Liverpool Street to Witham service on 25/01 will now be cancelled. Passengers should travel on the 00:50 Liverpool Street to Southend Victoria service and change at Shenfield, for a Rail Replacement bus service onwards towards Witham and Colchester.

Greater Anglia and Network Rail are sorry if your journey has been affected by this disruption.

Specific train service alterations are available here:

http://www.journeycheck.com/greateranglia/

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

If your journey with us has been delayed by 15 minutes or more, you may be entitled to compensation for a portion of your fare. Please visit http://www.greateranglia.co.uk/about-us/our-performance/delay-repay for details

An explanation of the common causes of delays - and what we're doing to reduce their frequency and impact can be found here:

http://www.networkrail.co.uk/timetables-and-travel/delays-explained/