Althorne (Essex)
Althorne (Essex) (ALN)
Althorne station
Bridgemarsh Lane
Althorne
Essex
CM3 6DG
Bridgemarsh Lane
Althorne
Essex
CM3 6DG
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| Staffing level | Unstaffed |
|---|---|
| CCTV | No |
| Information systems |
|
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | No |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| WiFi information | |
| Web kiosk | No |
| Post box available | Yes |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Staff help information | Station unstaffed - Trains of 12 carriages operate with a guard who can provide assistance , trains with 8/4 as Driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance. Booking is recommended |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | No |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| Nearest stations with more facilities |
Note:
The nearest station(s) with more facilities than Althorne is:
|
| National key toilets available | No |
| Step free access coverage | Whole station |
| Step free access information | Single platform station. Step free access to platform This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 8 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage location | Within car park |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 40 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | |
| Rail replacement information | Pick up and drop off on Fords of Athorne forecourt. |
| Bus services available | Yes |
| Bus services information | Local bus services three minutes walk from station, junction of Fambridge Road. |