Alresford (Essex)

Alresford (Essex) at a glance

Address:

Alresford station
Station Road
Alresford
Essex
CO7 8AA

Ticket office:


  • Prepurchase collection
  • Ticket machine
Load stations
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Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Yes
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
No
Step free access

This station has step free access to both platforms from Station Road, with approximately 20 metres between the two entrances which are either side of the level crossing.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket gates
No
Impaired mobility set down available
No
No car park information available.
Onward travel

Local Buses to Colchester, Clacton and Brightlingsea

Cycle storage available Yes
Cycle storage spaces 20
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

There are five cycle stands on Platform 1 (for trains towards Colchester, Chelmsford, and London), located underneath the footbridge steps. Another five cycle stands are next to the waiting shelter on Platform 2 (for trains towards Clacton and Walton-on-the-Naze).

Cycle storage types
  • Stands
Rail replacement information

Rail replacement bus services pick up and drop off on Station Road, either side of the level crossing.

Don’t get stuck on the train

If you’re travelling from London to Alresford station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Alresford.

If you’re travelling from Walton-on-the-Naze, Frinton-on-Sea, Kirby Cross, Clacton-on-Sea, Thorpe-le-Soken, Weeley or Great Bentley to Alresford station, please travel in the back seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the front three coaches will not open at Alresford.