Audley End Train Station Information

Audley End (AUD)

Audley End station
Station Road
Wendons Ambo
near Saffron Walden
Essex
CB11 4LB

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Staffing level	Part time
CCTV	Yes

Ticket office opening times	Monday to Friday: 05:50 to 20:00 Saturday: 05:50 to 20:00 Sunday: 09:00 to 19:00
Pre-purchase collection	Yes
Ticket machine	Yes
Oyster cards issued here	No
Top up Oyster cards here	No
Use Oyster cards here	No
Smartcards issued here	No
Top up Smartcards here	No
Validate Smartcards here	Yes
Smartcards information	Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares	Applicable Operators: Greater Anglia

Customer service information	Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
Left luggage	No
Left luggage contact details	URL: http://www.nationalrail.co.uk/
Lost property opening times	Monday to Friday: 09:00 to 17:00
Lost property contact details	URL: http://www.nationalrail.co.uk/

First class lounge opening times	No
Seated area available	Yes
Waiting room opening times	Monday to Friday: 06:00 to 20:00 Saturday: 06:00 to 20:00 Sunday: 09:00 to 19:00
Trolleys available	No
Station buffet available	No
Toilets available	Yes
Toilets information	The Ladies toilets are located in the Ticket Hall. The Gents toilets are located on Platform 1. The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key.
Baby changing facilities available	Yes
Baby changing facilities information	Female toilets
Showers available	No
Telephones available	Cards and Coins
WiFi available	Yes
Web kiosk	No
Post box available	Yes
Tourist information office available	No
ATM available	No
Bureau de change available	No
Shops available	Yes
Shops information	News agent

Helpline information	As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
Helpline opening times	Monday to Sunday: 08:00 to 20:00
Helpline contact details	Note: 0800 028 28 78 URL: http://www.nationalrail.co.uk/
Customer help points available	Yes
Customer help points information	Help point available on platform 1
Staff help information	Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Staff help opening times	Monday to Friday: 06:00 to 20:00 Saturday: 06:00 to 20:00 Sunday: 09:00 to 19:00
Induction loop available	Yes
Accessible ticket machines available	Yes
Accessible booking office counter available	No
Ramp for train access available	Yes
Accessible taxis information	Details of nearest taxis are shown on station information poster
National key toilets available	Yes
Step free access coverage	Whole station
Step free access information	Via lifts
Ticket gates exist	No
Impaired mobility set down available	No
Wheelchairs	Yes

Cycle storage available	Yes
Cycle storage number of spaces	86
Cycle storage sheltered	No
Cycle storage CCTV	Yes
Cycle storage location	Within station and on forecourt
Cycle storage information
Cycle storage types	Stands Wheel Racks
Car park 1	Station Car Park
Car park 1 operator	National Car Parks Ltd
Car park 1 spaces	664
Car park 1 opening times	Monday to Friday: 24 hours Saturday: 24 hours Sunday: 24 hours
Car park 1 charges	Off-peak: £6.00 Per hour: N/A Daily: £9.50 Weekly: £38.00 Monthly: £161.00 Three monthly: £459.00 Six monthly: N/A Annual: £1606.00
Car park 1 contact details	URL: http://www.ncp.co.uk
Car park 2	Premium Bay
Car park 2 operator	National Car Parks Ltd
Car park 2 spaces	9
Car park 2 charges	Off-peak: N/A Per hour: N/A Daily: N/A Weekly: N/A Monthly: N/A Three monthly: N/A Six monthly: N/A Annual: £1965.00
Car park 2 contact details	Telephone: 0845 050 7080 URL: http://www.nationalrail.co.uk/
Rail replacement information	Substitute bus services stop at front of Station
Taxi rank available	Yes
Taxi rank information	In front of station.
Bus services available	Yes
Bus services information	Local buses at front of station