Audley End

Station message

The lifts are out of order between platform 1 and platform 2 at Audley End station

Audley End at a glance

Address:

Audley End station
Station Road
near Saffron Walden
Essex
Wendons Ambo
CB11 4LB

Ticket office:

Monday to Friday: 06:00 - 19:00
Saturday: 07:00 - 18:00
Sunday: 09:00 - 17:00
  • Ticket office
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
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Staffing level Full time
CCTV Yes
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:00 - 19:00
  • Saturday: 07:00 - 18:00
  • Sunday: 09:00 - 17:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room

Waiting rooms are available on platforms 1 and 2

  • Monday to Friday: 06:00 - 17:45
  • Saturday: 07:00 - 16:45
  • Sunday: 09:00 - 15:45
Station buffet
No
Toilets

Toilets are located in the booking hall and are open when the Ticket Office is open

Baby changing facilities

Female toilets

Wifi
Yes
Post box
Yes
Shops

News agent

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (12 miles south) for journeys towards London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

  • Saturday: 07:00 - 18:00
  • Sunday: 09:00 - 17:00
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Yes
Step free access

This station has step free access to platforms via lifts.

This station is a category A station according to ORR station classification system.

https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office

Ticket gates
No
Impaired mobility set down available
No
Wheelchairs
Yes

Audley End Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 664
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £6.80
  • Per hour: £1.00
  • Daily: £8.40
  • Weekly: £42.00
  • Monthly: £186.00
  • Three monthly: £530.00
  • Annual: £1,856.00
Car park 1 contact details

URL: http://www.ncp.co.uk

Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 9
Car park 2 charges
  • Annual: £2,060.00
Car park 2 contact details

Telephone: 0845 050 7080

URL: https://www.nationalrail.co.uk/

Onward travel

Local buses at front of station

Cycle storage available Yes
Cycle storage spaces 86
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

Within station and on forecourt

Cycle storage types
  • Stands
  • Racks
Rail replacement information

Substitute bus services stop at front of Station

Taxi rank

In front of station.