Brimsdown at a glance
Ticket office:Monday to Friday: 06:15 - 12:55
Saturday: 07:15 - 14:00
- Ticket office
- Prepurchase collection
- Ticket machine
- Seated area available
|Staffing level||Part time|
|Ticket office opening times||
At the front of the station
|Oyster cards issued here||No|
|Top up Oyster cards here||Yes|
|Use Oyster cards here||Yes|
|Smartcards issued here||Yes|
|Validate Smartcards here||Yes|
Tickets can be collected on Smartcard at this station
|Travel card||Zone 5|
|Customer service information||
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
|Baby changing facilities||
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
0800 028 28 78
08:00 - 20:00
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use a staffed station such as Tottenham Hale (5 miles south) for London or Broxbourne (8 miles north) for Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
|Induction loop available||Yes|
|Ramp for train access available||
|Accessible taxis information||
Details of nearest taxis are shown on station information poster
|National Key toilets available||
|Step free access||
Step free access to each platform via the road, estimated 30 metre distance from one platform to the other over the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
|Impaired mobility set down available||
|Cycle storage available||Yes|
|Cycle storage spaces||6|
|Cycle storage sheltered||No|
|Cycle storage CCTV||Yes|
|Cycle storage location||
|Cycle storage information||
6 sheffield stand spaces. There is also an additional council-provided stand outside station entrance
|Cycle storage types||
|Rail replacement information||
Not served by rail replacement- diversionary route available
London buses operate from outside the station
Don’t get stuck on the train
If you’re travelling from London to Brimsdown station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Brimsdown.
If you’re travelling from Hertford East or Bishop’s Stortford to Brimsdown station, please travel in the last six coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the front four coaches will not open at Brimsdown