Brandon

Brandon at a glance

Address:

Brandon station
Bridge Street
Brandon
Suffolk
IP27 0BA

Ticket office:


  • Prepurchase collection
  • Car park
  • Ticket machine
Last updated:
Loading...
Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
Station operator Greater Anglia
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here No
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Yes
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to both platforms but from different locations on Mundford Road, with approximately 150 metres between the entrances to each platform from the roadside. There is a stepped footbridge between the platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.
Ticket gates
No
Impaired mobility set down available
No
Car park 1 Station Car Park
Car park 1 operator Greater Anglia
Car park 1 spaces 30
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Per hour: £0.00
  • Daily: £3.00
  • Annual: £328.00
Car park 1 contact details

Telephone: 0345 600 7245

URL: https://www.nationalrail.co.uk/

No bus information available.
Cycle storage available Yes
Cycle storage spaces 10
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

There are five cycle stands to the far right of the station car park, beyond the marked walking route for customers and adjacent to the accessible car parking space.
Cycle storage types
  • Stands
Rail replacement information

Rail replacement bus services pick up and drop off in the station car park.