Station message
Buckenham receives a very limited train service so please check timetables and journey planners before travelling to or from this station. The nearest stations with a more frequent service are Brundall or Cantley .
There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter.
Buckenham at a glance
Address:
Buckenham stationStation Road
Buckenham
Norfolk
NR13 4HW
Ticket office:
Staffing level | Unstaffed |
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CCTV | Yes |
Information systems |
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Ticket office opening times | No
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Oyster cards issued here | No |
Use Oyster cards here | No |
Smartcards issued here | No |
Validate Smartcards here | No |
Penalty fares | LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
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Seated area | Yes
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Waiting room | No
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Station buffet | No
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Toilets | No
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Baby changing facilities | No
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Wifi |
No
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. Yes
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Induction loop available | Yes |
Ticket machine | No
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Ramp for train access available | Yes
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Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | No
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Step free access | There is a very limited rail service to this very rural station. There is step free access to both platforms, however Platform 2 (for trains towards Norwich) is accessed either via a very long road route, or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is not advisable to use this station if you use a wheelchair or a mobility scooter. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform. |
Ticket gates | No
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Impaired mobility set down available | No
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Cycle storage available | Yes |
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Cycle storage spaces | 4 |
Cycle storage sheltered | No |
Cycle storage CCTV | No |
Cycle storage location | There are two cycle stands on Platform 1 (for trains towards Great Yarmouth and Lowestoft), just beyond the old station building. |
Cycle storage types |
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Rail replacement information | Rail replacement bus services do not serve this station. Customers are advised to use either Brundall or Cantley stations for rail replacement services. |