Buckenham
Station message
This station is a request stop.
To alight from the train, please inform the conductor or the driver of your intentions in good time.
To board the train at this station, please give a clear hand signal to the driver as the train approaches.
Buckenham (BUC)
Station Road
Buckenham
Norfolk
NR13 4HW
View live departures / arrivals
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | No |
| Ticket machine | No |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | No |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | No |
| Trolleys available | No |
| Station buffet available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | No |
| WiFi information | Find WiFi Hotspots around Buckenham station |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Staff help information | Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | No |
| Accessible booking office counter available | No |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| Nearest stations with more facilities |
Note:
The nearest station(s) with more facilities than Buckenham are:
|
| National key toilets available | No |
| Step free access coverage | Unknown |
| Step free access information | There is a very limited rail service to this very rural station. There is step free access to both platforms however the Norwich platform is accessed either via a very long road route or across a barrow crossing. The surrounding roads and footways are like farm tracks so it is inadvisable to use this station if you use a wheelchair. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 4 |
| Cycle storage sheltered | No |
| Cycle storage CCTV | No |
| Cycle storage location | Outside station |
| Cycle storage types |
|
| Rail replacement information | Not served by rail replacement - poor road access |