Burnham-on-Crouch

Burnham-on-Crouch at a glance

Address:

Burnham-on-Crouch station
Station Road
Burnham-on-Crouch
Essex
CM0 8BQ

Ticket office:

Monday to Friday: 06:30 - 11:00
Weekend: Unavailable
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Wifi
  • Seated area available
Load stations
Last updated:
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Ticket office opening times
  • Monday to Friday: 06:30 - 11:00
  • Weekend: Unavailable
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Use Oyster cards here No
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property
Seated area
Yes
Waiting room

In ticket office

  • Monday to Friday: 06:30 - 11:00
Station buffet

Cafe

Yes
Toilets
No
Baby changing facilities
No
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.

  • Monday to Friday: 06:30 - 11:00
  • Weekend: Unavailable
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
No
Step free access

Single platform station. This station has step free access from the carpark to platform.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Ticket gates
No
Impaired mobility set down available
No
Cycle storage available Yes
Cycle storage spaces 10
Cycle storage sheltered No
Cycle storage CCTV No
Cycle storage location

Station platform entrance

Cycle storage types
  • Stands
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 106
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Per hour: £1.00
  • Weekly: £14.00
  • Monthly: £55.00
  • Three monthly: £156.00
  • Annual: £546.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: http://www.ncp.co.uk

Rail replacement information

Substitute bus services stop in station car park

Don’t get stuck on the train

If you’re travelling to Burnham on Crouch station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Burnham on Crouch.