Burnham-on-Crouch at a glance
Ticket office:Monday to Friday: 06:30 - 11:00
- Ticket office
- Prepurchase collection
- Car park
- Ticket machine
- Seated area available
|Staffing level||Part time|
|Ticket office opening times||
|Oyster cards issued here||No|
|Use Oyster cards here||No|
|Smartcards issued here||Yes|
|Top up Smartcards here||Yes|
|Validate Smartcards here||Yes|
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
|Customer service information||
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
In ticket office
|Baby changing facilities||
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .
0800 028 28 78
08:00 - 20:00
Outside the times the ticket office is open, some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go). Staff help section needs to read the same.
|Induction loop available||Yes|
|Accessible booking office counter available||
|Ramp for train access available||
|Accessible taxis information||
Details of nearest taxis are shown on station information poster
|National Key toilets available||
|Step free access||
Single platform station. This station has step free access from the carpark to platform.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
|Impaired mobility set down available||
|Cycle storage available||Yes|
|Cycle storage spaces||10|
|Cycle storage sheltered||No|
|Cycle storage CCTV||No|
|Cycle storage location||
Station platform entrance
|Cycle storage types||
|Car park 1||Station Car Park|
|Car park 1 operator||National Car Parks Ltd|
|Car park 1 spaces||106|
|Car park 1 opening times||
|Car park 1 charges||
|Car park 1 contact details||
Telephone: 0345 050 7080
|Rail replacement information||
Substitute bus services stop in station car park
Don’t get stuck on the train
If you’re travelling to Burnham on Crouch station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Burnham on Crouch.