Broxbourne
Broxbourne (BXB)
Station Approach
Broxbourne
Essex
EN10 7AW
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | Yes |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Cold drinks vending machine Food vending machine |
| Toilets available | Yes |
| Toilets information | Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Passport Photo Booth |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | No |
| Staff help information | Assistance is provided by station staff during the hours of train service operation. |
| Staff help opening times | Yes |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | Step free access to all platforms via lifts This station is categorised
as an A station based on ORR classification of step free access
https://orr.gov.uk/rail/licensing/licensing-the-railway/accessible-travel-policy |
| Ticket gates exist | Yes |
| Ticket gates information | - |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 52 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station forecourt and behind the station building |
| Cycle storage information | 40 2-tier rack spaces and 20 other spaces |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 471 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Car park 2 | Premium Bay |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 94 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Telephone: 0845 050 7080 |
| Rail replacement information | Substitute bus services stop on the station forecourt |
| Taxi rank available | Yes |
| Taxi rank information | Taxi rank at station front |
| Bus services available | Yes |
| Bus services information | Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map |
| Cycle hire available | Yes |
| Cycle hire information | Http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) |
Broxbourne
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