Broxbourne
Station message
The lifts will be out of order from now until further notice at Broxbourne station.
All toilets are out of order at Broxbourne station.
Broxbourne (BXB)
Station Approach
Broxbourne
Essex
EN10 7AW
View live departures / arrivals
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
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| Ticket office opening times |
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|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | No |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
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| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Cold drinks vending machine Food vending machine |
| Toilets available | Yes |
| Toilets information | Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours. |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Passport Photo Booth |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | No |
| Staff help information |
Assistance is provided by station staff during the hours of train service operation. Booking is recommended. |
| Staff help opening times |
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| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to all platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
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| Ticket gates exist | Yes |
| Ticket gates information | - |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 52 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Station forecourt and behind the station building |
| Cycle storage information | 40 2-tier rack spaces and 20 other spaces |
| Cycle storage types |
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| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 471 |
| Car park 1 opening times |
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| Car park 1 charges |
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| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Car park 2 | Premium Bay |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 94 |
| Car park 2 opening times |
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| Car park 2 charges |
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| Car park 2 contact details | Telephone: 0845 050 7080 |
| Rail replacement information | Substitute bus services stop on the station forecourt |
| Taxi rank available | Yes |
| Taxi rank information | Taxi rank at station front |
| Bus services available | Yes |
| Bus services information | Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map |
| Cycle hire available | Yes |
| Cycle hire information | Http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) |
Broxbourne Station Car Park
Broxbourne Spaces left of Last updated today at