Broxbourne
Station message
The lifts are out of order between station over-bridge and platforms 1 & 2 until further notice at Broxbourne station.Broxbourne (BXB)
Station Approach
Broxbourne
Essex
EN10 7AW
View live departures / arrivals
Staffing level | Full time |
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CCTV | Yes |
Information systems |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Top up Oyster cards here | Yes |
Use Oyster cards here | Yes |
Smartcards issued here | No |
Top up Smartcards here | No |
Validate Smartcards here | Yes |
Smartcards information | Tickets can be collected on Smartcard at this station |
Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | No |
Left luggage contact details | |
Lost property opening times |
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Lost property contact details |
First class lounge opening times | No |
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Seated area available | Yes |
Waiting room opening times | Yes |
Trolleys available | No |
Station buffet available | Yes |
Station buffet information | Cold drinks vending machine Food vending machine |
Toilets available | Yes |
Toilets information | Toilets including accessible (radar key) toilets are located on the over bridge and open during staffing hours. |
Baby changing facilities available | No |
Showers available | No |
Telephones available | Cards and Coins |
WiFi available | Yes |
Web kiosk | No |
Post box available | No |
Tourist information office available | No |
ATM available | No |
Bureau de change available | No |
Shops available | Yes |
Shops information | Passport Photo Booth |
Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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Helpline opening times |
Note: 08:00 - 20:00 |
Helpline contact details | Note: 0800 028 28 78 |
Customer help points available | No |
Staff help information |
Assistance is provided by station staff during the hours of train service operation. Booking is recommended. |
Staff help opening times |
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Induction loop available | Yes |
Accessible ticket machines available | Yes |
Accessible booking office counter available | Yes |
Ramp for train access available | Yes |
Accessible taxis information | Details of nearest taxis are shown on station information poster |
National key toilets available | Yes |
Step free access coverage | Whole station |
Step free access information | This station has step free access to all platforms via lifts. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.
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Ticket gates exist | Yes |
Ticket gates information | - |
Impaired mobility set down available | No |
Wheelchairs | No |
Cycle storage available | Yes |
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Cycle storage number of spaces | 52 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | Station forecourt and behind the station building |
Cycle storage information | 40 2-tier rack spaces and 20 other spaces |
Cycle storage types |
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Car park 1 | Station Car Park |
Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 471 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | URL: http://www.ncp.co.uk |
Car park 2 | Premium Bay |
Car park 2 operator | National Car Parks Ltd |
Car park 2 spaces | 94 |
Car park 2 opening times |
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Car park 2 charges |
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Car park 2 contact details | Telephone: 0845 050 7080 |
Rail replacement information | Substitute bus services stop on the station forecourt |
Taxi rank available | Yes |
Taxi rank information | Taxi rank at station front |
Bus services available | Yes |
Bus services information | Hertfordshire buses operate from outside the station. Broxbourne is a PlusBus location click here to see the PlusBus map |
Cycle hire available | Yes |
Cycle hire information | Http://www.bikeandgo.co.uk/ Only £3.80 per 24 hours (10 Bike & Go bicycles) |
Broxbourne
Broxbourne Spaces left of Last updated today at