Station message

Platform 1 waiting room

The platform 1 waiting room is currently out of use due to a fault with the door. We apologise for any inconvenience this causes.

Cheshunt at a glance


Cheshunt station
Windmill Lane

Ticket office:

Monday to Friday: 06:15 - 19:45
Saturday: 06:15 - 19:45
Sunday: 08:15 - 15:40
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Load stations
Last updated:
Staffing level Part time
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:15 - 19:45
  • Saturday: 06:15 - 19:45
  • Sunday: 08:15 - 15:40
Pre-purchase collection Yes
Ticket machine Yes
Top up Oyster cards here Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Tickets can be collected on Smartcard at this station

Travel card Zone 8
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Waiting room

Platform 1

  • Monday to Saturday: 06:00 - 19:00
  • Sunday: 07:45 - 15:30
Station buffet

Coffee kiosk


The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office

Baby changing facilities
ATM machine

Located on concourse


Passport Photo Booth


We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.


0800 028 28 78


08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Monday to Friday: 06:15 - 19:45
  • Saturday: 06:15 - 19:45
  • Sunday: 08:15 - 15:40
Induction loop available Yes
Ticket machine
Accessible booking office counter available
Ramp for train access available
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Step free access

This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

This station is a category B1 station according to ORR station classification system.

Assistance meeting point is the Ticket Office.

Ticket gates

Cheshunt station has Secure Station Acreditation

Impaired mobility set down available

Cheshunt Station Car Park

Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 184
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £11.00
  • Daily: £11.00
  • Weekly: £42.00
  • Monthly: £172.00
  • Three monthly: £491.00
  • Annual: £1,719.00
Car park 1 contact details


Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 5
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 2 charges
  • Annual: £2,153.00
Car park 2 contact details

Telephone: 0845 050 7080


Onward travel

Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

Cycle storage available Yes
Cycle storage spaces 78
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location


Cycle storage types
  • Stands
  • Racks
Rail replacement information

London Overground substitute buses only, bus stop outside station entrance.

Taxi rank

Out of station turn left

Virtual Tour

Want to check how accessible Cheshunt is for you? Check out our virtual tour.