Cheshunt

Cheshunt at a glance

Address:

Cheshunt station
Windmill Lane
Cheshunt
Hertfordshire
EN8 9AQ

Ticket office:

Monday to Friday: 06:15 - 19:45
Saturday: 06:15 - 19:45
Sunday: 08:15 - 15:40
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Taxi-rank
  • Wifi
  • Seated area available
* This information is updated every few minutes and is provided as a guide only - we are unable to guarantee a space will still be available when you arrive at the station.
Last updated:
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Staffing level Part time
CCTV Yes
Ticket office opening times
  • Monday to Friday: 06:15 - 19:45
  • Saturday: 06:15 - 19:45
  • Sunday: 08:15 - 15:40
Pre-purchase collection Yes
Ticket machine Yes
Oyster cards issued here No
Top up Oyster cards here Yes
Use Oyster cards here Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Tickets can be collected on Smartcard at this station
Travel card Zone 8
Penalty fares LE
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
Seated area
Yes
Waiting room

Platform 1

  • Monday to Saturday: 06:00 - 19:00
  • Sunday: 07:45 - 15:30
Station buffet

Coffee kiosk

Yes
Toilets
Yes

The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office
Baby changing facilities
No
Wifi
Yes
ATM machine
Yes

Located on concourse
Shops

Passport Photo Booth

Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Monday to Friday: 06:15 - 19:45
  • Saturday: 06:15 - 19:45
  • Sunday: 08:15 - 15:40
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
Yes
Step free access

This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.
Ticket gates

Cheshunt station has Secure Station Acreditation

Yes
Impaired mobility set down available
No
Wheelchairs
Yes
Cycle storage available Yes
Cycle storage spaces 78
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

Platform
Cycle storage types
  • Stands
  • Racks
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 184
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Daily: £10.00
  • Weekly: £40.00
  • Monthly: £164.00
  • Three monthly: £468.00
  • Annual: £1,638.00
Car park 1 contact details

URL: http://www.ncp.co.uk

Car park 2 Premium Bay
Car park 2 operator National Car Parks Ltd
Car park 2 spaces 5
Car park 2 opening times
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 2 charges
  • Annual: £2,050.00
Car park 2 contact details

Telephone: 0845 050 7080

URL: https://www.nationalrail.co.uk/

Rail replacement information

Substitute bus services stop outside station entrance
Taxi rank

Out of station turn left
Onward travel

Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map

Cheshunt Station Car Park

Alternative routes during disruption

Check out our alternative route map for other ways to travel during disruption.