Cheshunt
Cheshunt (CHN)
Windmill Lane
Cheshunt
Hertfordshire
EN8 9AQ
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | Yes |
| Use Oyster cards here | Yes |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Tickets can be collected on Smartcard at this station |
| Travelcard zones |
|
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | Yes |
| Waiting room information | Platform 1 |
| Trolleys available | No |
| Station buffet available | Yes |
| Station buffet information | Coffee kiosk |
| Toilets available | Yes |
| Toilets information | The accessible toilets are located on the concourse and available during staffing hours, key available from ticket office |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | Cards and Coins |
| WiFi available | Yes |
| WiFi information | |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | Yes |
| ATM information | Located on concourse |
| Bureau de change available | No |
| Shops available | Yes |
| Shops information | Passport Photo Booth |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | Help points available on each platform. |
| Staff help information | Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (4 miles north) for trains to London or Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended. |
| Staff help opening times |
|
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | Yes |
| Ramp for train access available | Yes |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National key toilets available | Yes |
| Step free access coverage | Whole station |
| Step free access information | This station has step free access to both platforms from either side of Windmill Lane Level Crossing, approximately 75 metres walking route from one to the other. A stepped footbridge exists between platforms. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
| Ticket gates exist | Yes |
| Ticket gates information | - |
| Impaired mobility set down available | No |
| Wheelchairs | Yes |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 78 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Platform |
| Cycle storage types |
|
| Car park 1 | Station Car Park |
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 184 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Car park 2 | Premium Bay |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 5 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Telephone: 0845 050 7080 |
| Rail replacement information | Substitute bus services stop outside station entrance |
| Taxi rank available | Yes |
| Taxi rank information | Out of station turn left |
| Bus services available | Yes |
| Bus services information | Buses operate from outside the station. Cheshunt is a PlusBus location click here to see the PlusBus map
|
Cheshunt
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