Clacton-on-Sea at a glance
Address:
Clacton-on-Sea stationSkelmersdale Road
Clacton-on-Sea
Essex
CO15 6PU
Ticket office:
Monday to Friday: 05:15 - 18:00Saturday: 05:15 - 18:00
Sunday: 07:15 - 16:30
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Wifi
- Seated area available
Staffing level | Part time |
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CCTV | Yes |
Information systems |
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Ticket office opening times |
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Pre-purchase collection | Yes |
Ticket machine | Yes |
Oyster cards issued here | No |
Use Oyster cards here | No |
Smartcards issued here | Yes |
Top up Smartcards here | Yes |
Validate Smartcards here | Yes |
Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
Penalty fares | LE |
Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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Left luggage | Available: No |
Lost property |
Seated area | Yes
|
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Waiting room | No
|
Station buffet | 'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries Self-service vending machine providing cold drinks and snacks Yes
|
Toilets | Yes
The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times: Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15 - 16:00 |
Baby changing facilities | Yes
|
Wifi |
Yes
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Post box | Yes
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ATM machine | Yes
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Shops |
Yes
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Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
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Staff help | Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
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Induction loop available | Yes |
Ticket machine | Yes
|
Accessible booking office counter available | Yes
|
Ramp for train access available | Yes
|
Accessible taxis information | Details of nearest taxis are shown on station information poster |
National Key toilets available | Yes
|
Step free access | This station has step free access to all platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
Ticket gates | No
|
Impaired mobility set down available | No
|
Wheelchairs | Yes
|
Cycle storage available | Yes |
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Cycle storage spaces | 108 |
Cycle storage sheltered | Yes |
Cycle storage CCTV | Yes |
Cycle storage location | There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details. |
Cycle storage types |
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Car park 1 | Station Car Park |
Car park 1 operator | National Car Parks Ltd |
Car park 1 spaces | 49 |
Car park 1 opening times |
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Car park 1 charges |
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Car park 1 contact details | Telephone: 0345 050 7080 URL: https://www.ncp.co.uk/find-a-car-park/car-parks/clacton-on-sea-stn-g-anglia/ |
Rail replacement information | Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station. |
Onward travel | Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map |