Elsenham (Essex)

Elsenham (Essex) at a glance

Address:

Elsenham station
Station Road
Elsenham
Essex
New Road
CM22 6HA

Ticket office:

Monday to Friday: 06:00 - 13:30
Saturday: 06:00 - 13:30
Sunday: Unavailable
  • Ticket office
  • Prepurchase collection
  • Ticket machine
  • Wifi
  • Seated area available
Last updated:
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Staffing level Part time
CCTV Yes
Station operator Greater Anglia
Ticket office opening times

On platform 1

  • Monday to Friday: 06:00 - 13:30
  • Saturday: 06:00 - 13:30
  • Sunday: Unavailable
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room

On each platform

  • Monday to Saturday: 06:00 - 13:00
Station buffet

By entrance to platform 2

Yes
Toilets
No
Baby changing facilities
No
Wifi
Yes
Post box
Yes

Located on Station Road outside the station entrance
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (5 miles south) for trains to London or Cambridge. An approriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

Yes
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster
Accessible public phones

Located on Station Road outside the station entrance
National Key toilets available
No
Step free access

This station has step free access between platforms via the level crossing on Old Mead Road, approximately 50 metre walk between the two.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.
Ticket gates
No
Impaired mobility set down available
No
No car park information available.
Onward travel

Local bus services
Cycle storage available Yes
Cycle storage spaces 12
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

On each platform
Cycle storage types
  • Stands
Rail replacement information

Replacement transport stop at the junction of Station Road and New Road bus stop

Don’t get stuck on the train

If you’re travelling from London or Bishop Stortford to Elsenham station, please travel in the back seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the front three coaches will not open at Elsenham.

If you're travelling from Cambridge to Elsenham station, please travel in the back six coaches of the train. This applies to Greater Anglia trains with 10 coaches only as the doors on the front four coaches will not open at Elsenham.