Great Bentley

Great Bentley at a glance

Address:

Great Bentley station
Station Road
Great Bentley
Essex
CO7 8LH

Ticket office:

None available
  • Step-free access
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Seated area available
Load stations
Last updated:
Loading...
Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
Station operator Greater Anglia
Ticket office opening times

Ticket machine is located on platform 2.

Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets

Toilets are located on Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are:

Monday to Friday 07:00-13:00Saturday ClosedSunday and Bank Holidays Closed

Please note that due to any unforeseen circumstances, these planned opening times are subject to change.

Baby changing facilities
No
Wifi
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the two ticket machines at this station
  • By using the Help Point at this station

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Induction loop available Yes
Ticket machine

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
No
Step free access

This station has step free access to both platforms from Plough Road, with approximately 30 metres between the two entrances which are either side of the level crossing.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform, next to the yellow boarding ramp.

Ticket gates
No
Impaired mobility set down available
No
Car park 1 operator Greater Anglia
Car park 1 spaces 6
Car park 1 charges Free
Car park 1 contact details

Telephone: 0845 600 7245

URL: https://www.nationalrail.co.uk/

Onward travel

Local buses serve Colchester, Clacton, and Brightlingsea

Cycle storage available Yes
Cycle storage spaces 10
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

There is a sheltered cycle parking area with five cycle stands which can be located next to the entrance to Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze).

Cycle storage types
  • Stands
Rail replacement information

Rail replacement bus services pick up and drop off at the bus stops on Plough Road, before the level crossing.

Don’t get stuck on the train

If you’re travelling from London to Great Bentley station, please travel in the back seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the front three coaches will not open at Great Bentley.

If you’re travelling from Walton-on-the-Naze, Frinton-on-Sea, Kirby Cross, Clacton-on-Sea, Thorpe-le-Soken or Weeley to Great Bentley station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back three coaches will not open at Great Bentley.