Great Bentley at a glance
Address:
Great Bentley stationStation Road
Great Bentley
Essex
CO7 8LH
Ticket office:
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
| Staffing level | Unstaffed |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No
Ticket machine is located on platform 2. |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | LE |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
| Seated area | Yes
|
|---|---|
| Waiting room | No
|
| Station buffet | No
|
| Toilets | Yes
Toilets are located on Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). Planned opening times for toilet facilities at this station are: Monday to Friday 07:00-13:00Saturday ClosedSunday and Bank Holidays Closed Please note that due to any unforeseen circumstances, these planned opening times are subject to change. |
| Baby changing facilities | No
|
| Wifi |
No
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp. Yes
|
| Induction loop available | Yes |
| Ticket machine | Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice. Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | No
|
| Step free access | This station has step free access to both platforms from Plough Road, with approximately 30 metres between the two entrances which are either side of the level crossing. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp. |
| Ticket gates | No
|
| Impaired mobility set down available | No
|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 10 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | There is a sheltered cycle parking area with five cycle stands which can be located next to the entrance to Platform 2 (for trains towards Thorpe-le-Soken, Clacton, and Walton-on-the-Naze). |
| Cycle storage types |
|
| Car park 1 operator | Greater Anglia |
| Car park 1 spaces | 6 |
| Car park 1 charges | Free |
| Car park 1 contact details | Telephone: 0845 600 7245 |
| Rail replacement information | Rail replacement bus services pick up and drop off at the bus stops on Plough Road, before the level crossing. |
| Onward travel | Local buses serve Colchester, Clacton, and Brightlingsea |
Don’t get stuck on the train
If you’re travelling from London to Great Bentley station, please travel in the back seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the front three coaches will not open at Great Bentley.
If you’re travelling from Walton-on-the-Naze, Frinton-on-Sea, Kirby Cross, Clacton-on-Sea, Thorpe-le-Soken or Weeley to Great Bentley station, please travel in the front seven coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back three coaches will not open at Great Bentley.
