Great Chesterford
Great Chesterford (GRC)
Station Road
Great Chesterford
Essex
CB10 1NY
View live departures / arrivals
| Staffing level | Part time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Ticket office opening times | No |
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Oyster cards issued here | No |
| Top up Oyster cards here | No |
| Use Oyster cards here | No |
| Smartcards issued here | No |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Customer service information | Monday-Saturday 08:00-20:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | No |
| Left luggage contact details | |
| Lost property opening times |
|
| Lost property contact details |
| First class lounge opening times | No |
|---|---|
| Seated area available | Yes |
| Waiting room opening times | No |
| Trolleys available | No |
| Refreshment facilities available | No |
| Toilets available | No |
| Baby changing facilities available | No |
| Showers available | No |
| Telephones available | No |
| WiFi available | Yes |
| WiFi information | www.btwifi.com/find |
| Web kiosk | No |
| Post box available | No |
| Tourist information office available | No |
| ATM available | No |
| Bureau de change available | No |
| Shops available | No |
| Helpline information | As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|---|---|
| Helpline opening times |
Note: 08:00 - 20:00 |
| Helpline contact details | Note: 0800 028 28 78 |
| Customer help points available | Yes |
| Customer help points information | On each platform |
| Staff help information |
This is an unstaffed station and no conductor onboard. Please request assistance in advance (recommended to avoid delay) or via the help-point on arrival at the station. Please note, suitable alternative transport will be provided if we are unable to provide a member of staff to meet you. |
| Staff help opening times | No |
| Induction loop available | Yes |
| Accessible ticket machines available | Yes |
| Accessible booking office counter available | No |
| Ramp for train access available | No |
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| Nearest stations with more facilities |
Note:
The nearest station(s) with more facilities than Great Chesterford are:
|
| National key toilets available | No |
| Step free access coverage | Unknown |
| Step free access information | Step free access to London bound platform only. No step free access to the Cambridge-bound platform.. |
| Ticket gates exist | No |
| Impaired mobility set down available | No |
| Wheelchairs | No |
| Cycle storage available | Yes |
|---|---|
| Cycle storage number of spaces | 16 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | On platform 1 |
| Cycle storage types |
|
| Rail replacement information | Replacement transport stop at the junction of Station Road and London Road |
| Taxi rank available | Yes |
| Taxi rank information | To book a cab call 01799 661266 Enquiries call 01799 502207 |
| Bus services available | Yes |
| Bus services information | Local Buses |